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Student Accounts

Who is Eligible

Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, through a nightly data feed to the directory.

How to request it

No request is necessary. Student accounts are automatically created and reactivated when information comes through the nightly feed from enrollment services.

Account Expiration and Termination

When Enrollment Services determines that a student is no longer eligible, an expiration date is automatically set on the account for 90 days from that date. The student receives two suspension warnings before the account expires. The first is one month before the expiration date; the second is two weeks before. If you believe your account suspension warning is an error, contact The HUB immediately. If they confirm that your enrollment records are in order, contact the Help Center.


Note: For graduating students and alumni, refer to Computing After Carnegie Mellon for details on transitioning. With Alumni Mail Forwarding, graduating students receive an alumni forwarding address (@alumni.cmu.edu) requiring a third party email account to forward from. Refer to Alumni Mail Forwarding for more details.