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My Andrew Account Password & UserID

Your Andrew account is your gateway to the computing environment at Carnegie Mellon. Your account gives you access to email, network registration, Computing Services public clusters and other resources.

Set my Password

If you're new to the university, please set a strong password as soon as possible to ensure uninterrupted access to computing resources.

Change my Password/Set Security Questions

If you already set your initial Andrew account password and would like to change it or set your security questions.
Set Security Questions- click link in upper left corner.

Forgot my Password

Forgot your Andrew account password? Use one these password reset methods.


Need Help?

Contact the Help Center
Phone: 412-268-4357 (HELP)
Email: it-help@cmu.edu