About Us
Facilities Management Services (FMS) includes leadership, custodial, emergency restoration, operations, customer service, engineering, business and information technology teams.
Facilities Management Main Location
FMS Building (physical plant), 2nd Floor, in the hollow between the Mehrabian Collaborative Innovation Center and Scott Hall (view on map)
Service Response Center
(24/7 Facilities Service and Support)
412-268-2910
fixit@andrew.cmu.edu
Custodial Services
412-268-2036
cleanit@andrew.cmu.edu
Business Operations Location
205 South Craig Street, Pittsburgh, PA 15213
Need local help? View a list of campus Facility Coordinators by area.
Leadership and Support Staff
Don Coffelt
Associate Vice President for Facilities Management and Campus Services
412-268-3415
Fax: 412-268-8976
dcoffelt@andrew.cmu.edu
Steven Guenther
Assistant Vice President for Facilities Management and Campus Services & University Engineer
412-268-4948
sgue@andrew.cmu.edu
*2020 Andy Award recipient*
Martin Altschul
Director of Strategic Facilities Initiatives
412-268-2529
Fax: 412-268-8976
ma3q@andrew.cmu.edu
Charity Anderson
Director of Facilities Operations
412-268-6713
Fax: 412-268-8976
caanders@andrew.cmu.edu
Ron Cunningham
Director of FMS Projects and Emergency Restoration
412-508-9575
rcunning@andrew.cmu.edu
*2023 Andy Award recipient*
Roy Farkas
Senior Director of Business Services
412-268-6154
Fax: 412-268-1611
rf2k@andrew.cmu.edu
Jeremy Smith
Director of FMCS IT,
Director of Enterprise Space Information Management
412-268-8664
jcsmith@cmu.edu
Shannon Wetzel
Director for Client Services
412-268-6332
swetzel@andrew.cmu.edu
Randi Uhler
Executive Assistant and Coordinator of Client Services
412-268-6329
msenchur@andrew.cmu.edu
Custodial Services
Terry McMurtry
Assistant Director - Facilities Services
412-268-9106
tmcmurtr@andrew.cmu.edu
Bill Dilla
Site Director
wdilla@ug2.com
Jeff Stagon
Assistant Site Manager for Operations
jstagon@ug2.com
Contact Custodial Services at
cleanit@andrew.cmu.edu
Emergency Restoration and Project Management
Ron Cunningham
Director of FMS Projects and Emergency Restoration
412-508-9575
rcunning@andrew.cmu.edu
*2023 Andy Award recipient*
Logistics, FMS Storeroom, and Central Receiving and Warehouse
Ray Perret
Director, Logistics and Postal Services
412-268-2928
rperret@andrew.cmu.edu
Sherry Pipchok
Supervisor, Central Receiving and Warehouse
412-268-1031
spipchok@andrew.cmu.edu
Shawn Besselman
Purchasing Agent
412-268-8608
sbesselm@andrew.cmu.edu
Josh Sutton
Purchasing Agent
jsutton@andrew.cmu.edu
Operations - Leadership
Charity Anderson
Director of Facilities Operations
412-268-6713
caanders@andrew.cmu.edu
Operations - Campus Support
Terry McMurtry
Custodial and Pest Control
412-268-9106
tmcmurtr@andrew.cmu.edu
George Innocenzo
Life Safety and Access Control
412-268-7381
gai@andrew.cmu.edu
Frank Paciulli
Offshift (2nd/3rd Shift) Supervisor/Events
412-268-2731
fgp@andrew.cmu.edu
Dawn Roerink
Waste and Recycling Coordinator
412-268-2586
droerink@andrew.cmu.edu
Alaine Smith
Operations Administrator
412-268-1355
alaines@andrew.cmu.edu
View our facilities maintenance zones
Service Response Center
Shannon Wetzel
Director for Client Services
412-268-6332
swetzel@andrew.cmu.edu
Kacey Byrne-Houser
Senior Administrative and Communications Coordinator
412-268-1713
kbyrneho@andrew.cmu.edu
Sandy Probola
Senior Administrative Coordinator
412-268-2910
sprobola@andrew.cmu.edu
Toni Sopel
Senior Administrative Coordinator
412-268-2116
tsopel@andrew.cmu.edu
Randi Uhler
Executive Assistant and Coordinator of Client Services
412-268-6329
msenchur@andrew.cmu.edu
Frank Varrati
Senior Administrative Coordinator
412-268-8692
fvarrati@andrew.cmu.edu
*2023 Andy Award recipient*
Contact the Service Response Center at fixit@andrew.cmu.edu
University Engineer
Martin Altschul
Director of Strategic Facilities Initiatives
412-268-2529
Fax: 412-268-8976
ma3q@andrew.cmu.edu
Wayne Chrestay
Automation Systems Engineer
412-444-8293
wchrestay@cmu.edu
Nolan Grimes
Facilities Management Archives and GIS Manager
724-888-1857
ngrimes@andrew.cmu.edu
David Henninger
Central Utilities Manager
davidhen@andrew.cmu.edu
Joe Kelly
Asset Preservation Program Coordinator
412-268-6579
jakelly@andrew.cmu.edu
Bob Penn
Metering and Automation Systems Engineer
412-268-1501
rpenn@andrew.cmu.edu
*2023 Andy Award recipient*
Deborah Steinberg
Green Practices and Sustainability Manager
dsteinbe@andrew.cmu.edu
George Papuga
Project Manager
412-268-9052
gp2j@andrew.cmu.edu
Business Operations
Roy Farkas
Senior Director of Business Services
412-268-6154
Fax: 412-268-1611
rf2k@andrew.cmu.edu
Shannon Giannoutsos
Financial Manager
412-268-7189
Fax: 412-268-1611
shannong@andrew.cmu.edu
Yadira Valdez
Senior Accountant for FMCS Business Operations
412-268-2137
yvaldez@andrew.cmu.edu
Accounting Assistant
malberto@andrew.cmu.edu
Ariyana Bonam
Accounting Assistant
412-268-5854
abonam@andrew.cmu.edu
Adam Nero
Senior Financial Analyst
412-268-1177
afnero@andrew.cmu.edu
Elizabeth Paez
Senior Accountant for FMCS Business Operations
412-268-5774
edreier@andrew.cmu.edu
Eleni Romanello
Associate Buyer
412-268-2917
eandrulo@andrew.cmu.edu
Helen Smith
Accounting Assistant
412-268-5854
hvs@andrew.cmu.edu
Diane Soukup
FMCS Senior Utilities Analyst
412-268-5686
dsoukup@andrew.cmu.edu
Christopher Zupan
Purchasing Agent
412-268-1521
czupan@andrew.cmu.edu
IT Support for Facilities Management and Campus Services
Jeremy Smith
Director of FMCS IT
412-268-8664
jcsmith@cmu.edu
Denise McConnell
Senior Systems Analyst
412-268-6093
denisem@cmu.edu
Ivo Mrsic
Applications Analyst
412-268-2523
ivom@andrew.cmu.edu
Rachel Walter
Associate Applications Specialist
412-268-6150
rcwalter@andrew.cmu.edu
Cameron West
Associate Applications Analyst
412-268-5073
cgwest@andrew.cmu.edu