Carnegie Mellon University

Campus Cloud

Campus Cloud provides secure, reliable, and cost-effective virtual server space on CMU’s infrastructure—ideal for hosting departmental tools, business applications, and development environments. You get the flexibility of cloud hosting with the support of on-campus IT experts.

Forget about hardware costs, physical maintenance, and backup protection—we’ll handle the infrastructure so you can focus on your work.

We offer two service levels with optional add-ons to match your needs.

Service Options

Campus Cloud Basic

A self-managed virtual server with built-in backup and monitoring. Choose this option if you’re comfortable installing and maintaining your operating system and managing your server environment.

Campus Cloud features include:

  • A virtual machine (VM) with associated disk space.
  • Nightly primary backups with replication to a disaster recovery site, ensuring a retention period of 30 days.
  • Security monitoring with CrowdStrike.
  • VM console access for direct system control.
  • 24x7 on-call support.

Campus Cloud Plus

A managed hosting solution with added system administration and security services. Choose this option if you need help setting up and maintaining your operating system, or want enhanced security and support.

Campus Cloud Plus features include:

  • A virtual machine (VM) with associated disk space.
  • OS installation for Red Hat Enterprise Linux (RHEL) or Windows.
  • System administration and patching.
  • Nightly backups with replication to a disaster recovery site, ensuring a retention period of 30 days.
  • TLS certificates and Shibboleth SSO (Apache and IIS).
  • Network registration and firewall configuration.
  • Security monitoring via CrowdStrike and incident response.
  • Monthly maintenance windows.
  • Virtual IP load balancing for high availability.
  • Security and service documentation.
  • Scalable support with optional add-ons.
  • 24x7 on-call support.

Note: Campus Cloud Plus does not include VM console access.

Optional Add-Ons (Campus Cloud Plus only)

Expand your VM to support more advanced needs. Pricing varies based on system and access requirements.

Database Management

Store and organize data securely. We host SQL Server, MySQL, and Oracle on CMU infrastructure, handling all performance and security maintenance.

Choose Database Management to:

  • Host on secure Campus Cloud Plus.
  • Ensure data integrity and compliance.
  • Offload maintenance to expert support.

Application Management

Manage your application’s full lifecycle. Whether implementing new software or maintaining existing tools, we ensure reliability and alignment with campus needs.

Choose Application Management to:

  • Implement new business software tools.
  • Configure and manage existing apps.
  • Ensure long-term stability and support.

 

Software Development

Build custom tools and workflows. We create web apps, automate tasks, and integrate services tailored to your goals and university standards.

Choose Software Development to:

  • Develop a custom tool or application
  • Automate time-consuming manual processes
  • Connect systems or services through integration

Eligibility

  • Departmental IT staff
  • Faculty
  • Graduate students with sponsored projects
  • Officially sponsored student organizations

Request

New Customers

Existing Customers

Fees

Campus Cloud Price List [pdf]