Frequently Asked Questions
This page will be updated regularly as new FAQs are identified.
When is the go live date?
Workday and the CMUWorks Service Center will go live in late December 2014. The first payroll in January 2015 will be run in Workday.
Why did we select Workday?
After issuing an RFP representatives from across CMU attended demos by ADP, Kronos, Oracle, PeopleSoft, and Workday. PeopleSoft and Workday were selected for further evaluation. Workday was considered the best fit for CMU based on the following criteria:
Workday provides a modern, flexible platform for future growth
Workday provides a lower total cost of ownership (e.g., leased software without server software license fees, maintenance fees, upgrade fees, etc.)
Pace of Innovation: Existing Workday functionality is upgraded and new functionality implemented twice a year; CMU is a Workday Higher Ed Product Development Partner an can influence new functionality for Higher Education
Workday provides a Web 2.0 user-friendly interface that results in increased productivity and rapid user adoption; users can easily access information, participate in business processes, and collaborate across the university
Workday provides robust reporting capabilities, ad-hoc reports, and online analytics that put actionable business intelligence at your fingertips
With Workday, audit and governance requirements can be readily addressed
Workday provides world class physical, network application, and data level security; read more
What will Workday replace?
- HRIS (Human Resources Information Systems)
- HREM (Human Resources Employee Module)
- HR Connection (BESSA)
- TMS (Talent Management System)
- PRS (Payroll Roster System)
- ADP for Payroll (outsourced Payroll processing)
- Green Time Sheets
- Excel spreadsheets (e.g., PTO requests, faculty promotion and tenure)
What is the benefit of Workday for someone who is not an “HREM Administrator” (i.e. does not approve timesheets, hire new employees, or update employee records)?
All CMU employees (including student employees) will use Workday’s Employee Self Service (ESS) capabilities, similar to HR Connection (but much more). They can view their personal information, change direct deposit information, elect/change benefits, view pay slips, request time off, and enter time (if non-exempt).
As an employee, how do I get access to Workday to view my benefits and other HR related information?
When Workday is live, all employees will receive a link to Workday and can log on with their Andrew ID. Workday can be accessed on any computer with a current browser and internet access.
What browsers are required for Workday?
Current browsers required are Internet Explorer 7+ with Adobe® Flash Plug-in (10.1.53+), Mozilla Firefox 4+ with Adobe® Flash Plug-in (10.1.53+), Google Chrome, Apple Safari 5+ with Adobe® Flash Plug-in (10.1.53+). One of the readiness activities prior to go live will be to ensure that the browsers on campus computers meet these requirements.
Can Faculty access Workday?
CMU Faculty members are able to view (and update as appropriate) their own personal, benefit, and pay information. If they are identified as a manager in Workday, they are able to view relevant information on students, researchers, or admins that report to them.
What’s changing for non-exempt employees who record their time on green paper time sheets?
CMU will no longer be using green paper time sheets for the collection and approval of time worked. Hourly (non-exempt) employees will submit hours worked electronically in Workday. Any new timesheet deadlines will be published (as these are still being defined). You are encouraged to enter and submit your time sheets a week at a time; however, you may log in more frequently to record your time.
Will we still view pay slips in iPay?
Once Workday is live, pay slips will be accessed and viewed in Workday. iPay will still be available so that you can access all pay slips earned before the Workday go live date.
Will my information be safe? How do you ensure this?
Yes, both Workday and CMU have undergone extensive processes to ensure your information is safe. Here are a few examples:Protecting the security and privacy of its customers’ data has always been a priority for Workday.
- Continue to pass the most stringent security audits and certifications in the industry (including ISO 27001, SAS70 Type II, SSAE 16 Type II and Safe Harbor)
- Implement robust technical and organizational security controls
- Build and continually update rigorous safeguards into every product and process, ensuring the highest security and integrity of customer data, and protects against security threats or data breaches
- Selection of the most secure and reliable data-center providers as partners
Carnegie Mellon’s Computing Services Information Security Office (ISO) has also taken the proper steps to ensure your information remains secure and private.
- Reviewed Workday’s third party audit reports, third party penetration tests and vulnerability scanning reports, and various internal policy, procedure and employee training documents
- Conducted multiple conference calls with Workday technical consultants, developers and security personnel
- Determined that Workday has an effective information security program that will prevent, detect and respond to threats to Carnegie Mellon’s business operations and data and will maintain an acceptable level of risk.