Postal Services - Carnegie Mellon University

Postal Services


If you recently received an email stating that you would lose your mailbox due to a change in status, this may have been sent erroneously. We are aware of the error and are working to correct it as quickly as possible. Be assured that as long as you remain a full-time, degree-seeking student at the Pittsburgh campus and are currently living in campus housing, or will be living in campus housing in the Fall semester, you will retain your mailbox. We apologize for the confusion and any inconvenience.

 CMU Postal Services


All faculty and staff mail/packages sent to Carnegie Mellon University - Pittsburgh should be addressed as follows:

Employee Name
Carnegie Mellon University
Department Name
5000 Forbes Avenue
Pittsburgh, PA 15213

Using the proper format will ensure that you receive your mail/packages quickly and accurately. For additional information, please see our expanded policy regarding incoming mail at


Please be advised that the SMC assignment and retention policy will change effective January 5, 2017, in order to ensure that each undergraduate and graduate student in need of an SMC is able to receive one. In order to be eligible for an SMC, a student must meet both of the following requirements:

  • Currently enrolled as a degree-seeking undergraduate or graduate student for the current or upcoming semester at the Pittsburgh campus (students currently enrolled in a study abroad program qualify as enrolled for the purpose of this requirement), AND
  • Currently living in campus housing.

Any student enrolled prior to the Fall 2016 semester will be exempt from the second requirement as long as they fulfill the first requirement if they maintain a continuous enrolled status. Any student no longer enrolled for any reason will lose their SMC thirty (30) days after their status changes. Carnegie Mellon University Postal Services will have SMCs available to rent at a rate of $35 per semester or $60 per year (including the summer break). For additional information regarding SMC rentals, please visit




This site will familiarize you with the mail services offered at Carnegie Mellon Postal Services. We hope it will assist you in obtaining the best possible mailing results in the most cost-effective manner.

The University Post Office is a sub-contracted station of the United States Postal Services (USPS) and provides most U.S. postal services to the campus community. The Post Office sells stamps, money orders, envelopes, tape, and boxes for mailing packages. Additionally, the Post Office offers Priority, Express, Registered, Certified, Insured, and International mailing services. Fax service and copies are also available. Finally, Post Office (PO) boxes are available for rent to the campus community. Please see our Policies for more information on box rental.

The University Post Office does not deliver packages to the fraternities, sororities, or off-campus residents. Please see our Policies for more information on packages.

The more we know about your needs, the better we can address them. Please inform us in advance if you know you will have a large mailing or if you will need a special delivery. Please see our Policies for more information on mass mailings and special delivery. We urge you to use our expertise and call the Assistant Manager at 412-268-2929

Our Mission

Inside the Post Office 

The mission/vision of Postal Services is to provide the most efficient mailing results in the most cost-effective manner with courteous mail service.

We will accomplish this by empowering and training our staff to work as a team with continuous improvement as our team goal.

We are here to help you and will be happy to answer questions and assist you in planning projects.