Postal Services - Carnegie Mellon University

Postal Services


As of 8/18/15 USPS requires all customs forms to be printed from their website. The website is here. *iOS users have experienced difficulties using the Safari browser. Please use a different browser if any errors occur.

We cannot accept handwritten customs forms under any circumstances. If you are unable to print a customs form form, you may take a handwritten customs form to a non-CPU USPS Post Office.

We appologize for any inconvenience.

For Assistance or questions regarding the change, please call 1-800-ASK-USPS (1-800-275-8777). Help desk hours Mon-Fri 8:00 am- 8:30pm ET. and Saturdays 8:00am to 6:00pm.


This site will familiarize you with the mail services offered at Carnegie Mellon Postal Services. We hope it will assist you in obtaining the best possible mailing results in the most cost-effective manner.

The University Post Office is a sub-contracted station of the United States Postal Services (USPS) and provides all U.S. postal services to the campus community. The Post Office sells stamps, money orders, envelopes, tape, and boxes for mailing packages. Additionally, the Post Office offers Priority, Express, Registered, Certified, Insured, and International mailing services. Fax service and copies are also available. Finally, Post Office (PO) boxes are available for rent to the campus community. Please see our Policies for more information on box rental.

The University Post Office does not deliver packages to the fraternities, sororities, or off-campus residents. Please see our Policies for more information on packages.

The more we know about your needs, the better we can address them. Please inform us in advance if you know you will have a large mailing or if you will need a special delivery. Please see our Policies for more information on mass mailings and special delivery. We urge you to use our expertise and call the Assistant Manager at 412-268-2929

Our Mission

Inside the Post Office 

The mission/vision of Postal Services is to provide the most efficient mailing results in the most cost-effective manner with courteous mail service.

We will accomplish this by empowering and training our staff to work as a team with continuous improvement as our team goal.

We are here to help you and will be happy to answer questions and assist you in planning projects.