FirstConnect - I Just Registered, Still Limited Internet Access - FirstConnect - Carnegie Mellon University

I Just Registered, Still Limited Internet Access

Here are some common causes and solutions for why your network access would still be limited soon after completing registration:

  • Cause: New wired network registrations DO NOT become fully active until the network infrastructure updates each 15-30 minutes.

    Solution: Wait at least 30 minutes from the time of registration and then try accessing the Internet again.
  • Cause: Your web browser or network program's network name and address memory has stale information saved.

    Solution: Quit and relaunch your web browser or network program.

If none of these options solves the problem, please contact the Computer Services Help Center.

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