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I Just Registered, Still Limited Internet Access

Here are some common causes and solutions for why your computer's network access would still be limited soon after completing registration:

  • Cause: New wired network registrations DO NOT become fully active until the network equipment updates each 15-30 minutes.

    Solution: Wait at least 30 minutes from the time of registration and then try accessing the Internet again.

  • Cause: Your web browser or network program's network name and address memory has stale information saved.

    Solution: Quit and relaunch your web browser or network program.

  • Cause: Your operating system's network name and address memory has stale information saved.

    Solution: Reboot your computer or clear your operating system's network name and address cache followed by relaunching your web browser.

  • Cause: Your web browser's cache has stale information saved.

    Solution: Clear your web browser's cache.

If none of these options solves the problem, please contact the Computer Services Help Center.

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