CMUWorks Service Center - Carnegie Mellon University

About the CMUWorks Service Center

As a member of Carnegie Mellon University's world class workforce, we know that your heart is in your work. Our team of specialists utilize systems such as Workday and ServiceNow, ... Read More »

Welcome to the CMUWorks Service Center!

The CMUWorks Service Center is the central source for all HR, Payroll, Benefits, Timekeeping, and Workday questions and transactions. Our team of specialists, focused on service and continuous improvement, will provide the information and support you need, when you need it. CMUWorks for you!

What's New?

07/29/2015: Workday Icon Issue
Some users are reporting that icons are not displaying correctly in Workday. These icons include:'Export to Excel,' 'Print,' and 'View more.' Workaround: Clicking on the location where the icon should be will still allow users to print to Excel or PDF. Workday is currently investigating this issue and the CMUWorks Service Center will provide updates as additional details become available.

07/28/2015: New Profiles for Student Hourly Positions Guide

The New Profiles for Student Hourly Positions [pdf] guide regarding the new job profiles for hourly positions and student hiring this fall is now available.

07/23/2015: UPDATE: Graduate Stipend Issue
The issue reported on July 15, 2015, which caused graduate stipends to be taxed OASDI and Medicare for the pay period of 07/01/15-07/15/15, has been identified and corrected. Refunds related to students' withheld taxes will be included in the next semi-monthly pay, July 31st. If you have any questions, please contact the CMUWorks Service Center.

07/22/2015: Email Account Provisioning Process Change
Effective July 22, email for new employees will be provisioned based on their primary School/Division/Department. The default email for the respective organization will be used. Direct questions or comments to the Computing Services Help Center (412-268-HELP or See more.

Prior Announcements

Workday Login

Digital Accessibility Workday Login

Ask Us

CMUWorks Service Center
8:30 AM - 5:00 PM ET
Call: 412-268-4600