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Virtual Info Session on March 19 at 12:00 p.m. EDT
Join Dr. Rachel Dzombak, Distinguished Service Professor of Design and Innovation and a faculty member of the online Graduate Certificate in Managing AI Systems for an exclusive "Ask Me Anything" session about the program.
Whether you're curious about the course content, program structure, or how this certificate will help advance your career, this is a unique opportunity to get your questions answered in real-time by one of the faculty members teaching the coursework. We hope to see you there! Please note: the virtual event will be held on Zoom and the link to join will be provided 24 hours before the event.
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Program Details
100% Online
12 Months
Taught by CMU's Heinz College of Information Systems & Public Policy Faculty
Learning Outcomes
Learn AI technologies, capabilities, and limitations to guide organizational decisions
Use systems thinking to oversee AI adoption, from scoping to scaling
Design governance frameworks to promote ethical, transparent, and accountable AI
Align AI with business goals, build team literacy, and prepare organizations for adoption
Build the AI organization. Let CMU teach you how.
For non-technical public and private sector managers, policymakers, and nonprofit leaders seeking to maximize organizational efficiency and effectiveness using AI.
You know your organization needs to embrace AI. Top-ranked for Artificial Intelligence programs, Carnegie Mellon University now offers a graduate certificate in Managing AI Systems—a flexible, 100% online program to build AI skills and confidence in the non-technical leader.
This new program is designed for students with a bachelor's degree from an accredited college or university and 5+ years of professional experience. You'll gain a foundational understanding of AI, understand how AI impacts the entire organization, explore the practical management of AI through its lifecycle, and learn to responsibly implement AI strategies to drive lasting organizational change.
The Building Blocks of Our Curriculum
AI, Made Possible
The Managing AI Systems Graduate Certificate is designed for non-technical professionals with a passion for identifying and solving organizational problems. Students in this certificate are innovators - they recognize the power of AI and have an idea of what they could do with it, but they might not know how to make it happen on the job. By the end of this certificate, students will understand the ins and outs of systems thinking and have a robust toolkit they can leverage to effectively implement and manage the AI lifecycle.
Practical Coursework
Businesses don’t just want AI - they want better processes to help them improve products, drive customer satisfaction, and increase revenue. Sometimes, AI is the answer. And sometimes, it's not. The coursework in this certificate will help students navigate the inevitable question, "Well, what about AI?" when posed with a new organizational problem. They'll learn which business problems can be solved with AI, whether to build or buy an AI solution, how to deploy and scale AI systems, and how to manage the successful adoption of AI across departments. With this newfound knowledge, students will be ready to make an immediate impact in their organization.
Hands-On Projects
Each course in this certificate culminates in a final project for students to apply what they’ve learned in the live-online classes. Imagine creating a systems map based on the intricacies of your own organization or demonstrating the management approach you would take to tackle an organizational problem for your boss. These projects will serve as proof points for your newfound expertise in AI management. When you complete this certificate, you'll leave with a robust portfolio that showcases your understanding of AI and your ability to think strategically about enterprise-scale AI implementation.