Carnegie Mellon University

picture of Sanjay

November 08, 2024

Center Coffee Chat w/Sanjay Patel, Perpetuating, Inc.

Sanjay Patel, Technology Executive and Investor: Trends in Agentic AI for Business

By Emily DeJeu

Sanjay Patel discussed the latest trends in agentic AI, highlighting its proactive capabilities compared to traditional LLMs, which are generally reactive and follow linear, rules-based processes. He described how agentic AI leverages a “flywheel” approach, where machine learning continuously refines nuanced reasoning and decision-making processes. This approach enables agentic AI to streamline business workflows across multiple areas. For example, agentic chatbots represent a breakthrough in customer service automation by delivering human-like interaction, adaptability, and problem-solving capabilities.

Sanjay concluded by addressing some of the practical challenges associated with deploying advanced AI, noting that while these tools can be highly efficient, managing their power consumption and infrastructure requirements will be crucial as they scale.

If you are interested in participating in a Center Coffee Chat, please email Jen Cadman