Carnegie Mellon University

Thanks for Contacting OIE!

The friendly staff of OIE are available to help with your questions and concerns during regular business hours. Before contacting us, be sure to review Frequently Asked Questions to see if you can find your answer there.

Reach Out Via Email

Brief questions may be addressed by emailing our team. In all correspondence to OIE, be sure to include the following:

  • Name as it appears on your passport

  • Date of birth

  • Andrew User ID

  • College and/or department

  • Your student or alumni status (i.e., incoming student, current student, on post-completion OPT or AT, on STEM-extension OPT)

OIE Email: oie@andrew.cmu.edu

Study Abroad Email: goabroad@andrew.cmu.edu

Other Ways to Connect

Location & Business Hours:

  • 1st Floor Atrium of Cyert Hall in Suite 101 
  • Monday - Wed, Friday | 9 a.m. to 5 p.m.
  • Thursday | 9 a.m. to 3:30 p.m.

Schedule an Appointment

To meet with an advisor during business hours (Monday-Friday, 9 a.m to 5 p.m.), use our online appointment scheduling system. Please remember to bring your passport and I-20 (and any other relevant documents) with you to your appointment.

Engage & Learn!

Meet the OIE Staff

Learn About Our Work

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Requests for Services

New/Incoming Students & Scholars

All new, incoming international students and scholars should receive the necessary paperwork to obtain an initial I-20 or DS-2019 from the Office of Admission or their academic department. The Student/Scholar Request for OIE Services form should only be used by returning/continuing students and scholars.

Returning/Continuing Students & Scholars

Submit the Student/Scholar Request for OIE Services (pdf) form for the following requests:

  • Travel signature for a DS-2019
  • DS-2019 replacement or correction
  • DS-2019 for a spouse or child
  • Travel letter (H-1B only) 
  • To request a signature on the OIE Social Security Number Form (pdf), have your on-campus hiring department sign the form by hand and then drop the completed form (including the request for services form) off to the OIE front desk. 

Find Us on Campus

close up of a campus map showing Cyert Hall

Cyert Hall is located near the intersection of Forbes and Morewood Avenues. 

Exterior shot of Cyert Hall

OIE is located in the first floor Atrium of Cyert Hall (once you go through the double doors on Forbes Avenue, go straight up the staircase).