Install-Computing Services - Carnegie Mellon University

Install Symantec (Mac)

IMPORTANT: You must first remove ALL other anti-virus software. An uninstaller which will remove previous versions of Symantec is available on the Symantec Endpoint Protection download page. See the vendor's instructions for help removing other anti-virus products.

Step 1: Download and Install

  1. Download Symantec Endpoint Protection for Mac.
  2. Double-click Symantec Endpoint Protection.dmg to mount the installer volume, then double-click Symantec Endpoint Protection Installer.
  3. You will see a warning that a system restart will be required. Click Continue.
  4. Click Agree & Install. Enter an administrator username and password if prompted.
  5. When almost complete, the installer will prompt you to restart your computer.  Click Close & Restart.

>>> IMPORTANT: You may want to print these instructions before your computer restarts. Or, return to this page to continue with the installation instructions. <<<

Step 2: Complete the Installation

  1. Click the shield icon in the menu bar and select LiveUpdate > Open LiveUpdate when your computer restarts.
  2. Click Update Now.
  3. Click OK when LiveUpdate is complete. You will see a list of installed updates.

Step 3: Scan Your Computer

  1. Click the shield icon in the menu bar and select Symantec Endpoint Protection > Open Symantec Endpoint Protection.
    IMPORTANT: If a red X displays, click Settings and turn on Virus and Spyware Protection. Click Status.
  2. Select Run full scan from the Scan menu (lower right corner). 
  3. The scan will take some time to run.
  4. Click OK when complete.

Next Steps