Transitioning your site
Do we have to commit to a transition schedule by April 17th?
Can we keep our URL?
If we’re doing manual rebuild, will our v4 site continue to work while we are building v5?
Does our v4 site back up to Box automatically?
Can we auto-migrate certain sections of our site?
What will my website look like after auto-migration?
We have gone through great lengths to ensure that your website's page elements and assets are not lost during auto-migration. However, some page elements will appear different in how they are displayed on the page or where they are displayed due to the nature of the new v5 template designs.
Please review the transition diagrams to get a better idea of what your pages will look like after auto-migration.
Why are there grey boxes appearing in my news grids?
The images option on a News Index page and in Content Type > News is enabled by default, so if the news articles don’t use images, they’ll get grey boxes instead. The images option should be turned off on News Index pages or Content Type > News grids if the majority of articles don’t have images.
On New Index pages, why can't I set a limit on the number of articles displayed?
In v4, you could set a limit to how many news articles you want to have displayed on a News Index page. In v5, while you can set the number of columns and rows to show initially, you cannot set a max limit to display. During auto-migration, any limit set will be removed, and all news articles will become available on the page via the "Load More" button. There are a few options for limiting the articles shown on a News Index page in v5:
Option 1: Use Pick Article and choose which articles to display.
Option 2: Use RSS instead, where you can set the limit of articles displayed (1-30).
Option 3: Create a new category (e.g., Featured Articles) and display only the articles from that category.
Option 4: Disable indexing for any news articles that should not be included on the News Index page.
Why can't my content run the full width of the page?
When working in a Content area, the maximum allowance for text is approximately two-thirds the width of the page. This limit is intentional, as it becomes harder for the eye to track subsequent lines of text on pages with text that spans the full width of the page. It becomes increasingly difficult on wide-format and larger screens, in particular.
You can, however, use Grids or Slideshows to distribute content across the full width of a page.
Why can't I change the font used to display my text?
One of the objectives of the new template designs was to build consistency across university websites to strengthen the CMU brand. A key component of that is having a font that is easily readable, accessible and quick to load. For these reasons, Open Sans was selected to be used for web publishing (Note: to improve load time on mobile devices, the native defaults for the device are used).
What's more, not every computer has a wide variety of fonts installed natively. So, a font that you have on your computer may not display properly for someone else on theirs. Loading Open Sans guarantees that everyone will see the text displayed properly.
Visit the Marketing & Communications web standards page for more information about Carnegie Mellon University's branding guidelines.
Does the site navigation text wrap?
General web questions
Is it possible to get a usage report or website analytics?
Another site has the same content as mine. What do I do?
Why is my browser warning me there is mixed content on a web page?
Mixed content means there is a combination of secure and non-secure items on the page. All CMS websites are served using a secure URL (i.e., HTTPS://) however there may be embedded content on the page using a non-secure URL (i.e., HTTP://) such as a YouTube video or mailto form. This is often easily corrected by modifying the URL of the embedded content to be secure.
For more information, read the CMS Announcement regarding HTTPS.