Carnegie Mellon University

Tridas Mukhopadhyay

Tridas Mukhopadhyay

Deloitte Consulting Professor of e-Business; Professor of Business Technologies

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  • TEP - Tepper Building - Room 4207
  • 412-268-2307
Address
5000 Forbes Avenue
Pittsburgh, PA 15213

Areas of Study

Business Technologies

Education

  • University of Michigan, Ann Arbor - Ph D - 1987
  • Indian Institute of Management, Calcutta - - 1981
  • Indian Institute of Technology, Kharagpur - BA - 1978

Publications

  • When does KMS Usage Lift Performance? A Field Study

    (author(s): Seung Kim, Tridas Mukhopadhyay, Robert Kraut)
    MIS Quarterly 40(1), 2016; 133-156

  • E-Procurement Infusion and Operational Process Impacts in Procurement: Complementary or Substitutive Effects?

    (author(s): Abhay Mishra, Anand Gopal, Sandra Slaughter, Tridas Mukhopadhyay, Sunghee Yu)
    Production and Operations Management 24(7), 2015; 1054-1070

  • Pricing Strategies of In-Game Virtual Currency

    (author(s): Hong Guo, Lin Hao, Tridas Mukhopadhyay, Daewon Sun)
    Workshop on Information Technology and Systems 24, 2014

  • How does Practical Intelligence of Project Managers Affect Project Performance in Software Offshore Outsourcing? A Field Study

    (author(s): Nishtha Langer, Sandra Slaughter, Tridas Mukhopadhyay)
    Information Systems Research 25(2), 2014; 364-384

  • "How to attract and retain readers in Enterprise Blogging?"

    (author(s): Param Singh, Nachiketa Sahoo, Tridas Mukhopadhyay)
    Information Systems Research, 2014

  • Crowdsourcing contests: A dynamic structural model of the impact of incentive structure on solution quality

    (author(s): Yan Huang, Param Singh, Tridas Mukhopadhyay)
    International Conference on Information Systems 34, 2012; 17

  • How to Design Crowdsourcing Contests: A Structural Empirical Analysis

    (author(s): Yan Huang, Param Singh, Tridas Mukhopadhyay)
    Workshop on Information Systems and Economics, 2012

  • A Hidden Markov Model of Collaborative Filtering

    (author(s): Nachiketa Sahoo, Param Singh, Tridas Mukhopadhyay)
    Management Information Systems Quarterly 36(4), 2012; 1329-1356

  • What's in a "Name"? Impact of Use of Customer Information in E-Mail Advertisements

    (author(s): Sunil Wattal, Rahul Telang, Tridas Mukhopadhyay, Peter Boatwright)
    Information Systems Research 23(3), 2012; 679-697

  • A Study of Sourcing Channels for Electronic Business Transactions

    (author(s): Byungjoon Yoo, Vidyanand Choudhary, Tridas Mukhopadhyay)
    Journal of Management Information System 28(2), 2011; 145-170

  • Determining Optimal Crm Implementation Strategies

    (author(s): Seung Hyun Kim, Tridas Mukhopadhyay)
    Information Systems Research 22(3), 2011; 624-639

  • Learning Curves Of Agents With Diverse Skills In Information Technology-Enabled Physician Referral Systems

    (author(s): Tridas Mukhopadhyay, Param Singh, Seung Hyun Kim)
    Information Systems Research 22(3), 2011; 586-605

  • The Effect Of Liability And Patch Release On Software Security: The Monopoly Case

    (author(s): Byung Cho Kim, Pei-Yu Chen, Tridas Mukhopadhyay)
    Production And Operations Management 20(4), 2011; 603-617

  • Modeling Blog Reading Dynamics

    (author(s): Param Singh, Nachiketa Sahoo, Tridas Mukhopadhyay)
    Utah Information Systems Winter Conference, 2010

  • Modeling Blog Reading Dynamics.

    (author(s): Param Singh, Nachiketa Sahoo, Tridas Mukhopadhyay)
    Statistical Challenges in Electronic Commerce Research, 2010

  • Seeking Variety: A Dynamic Model of Employee Blog Reading Behavior

    (author(s): Param Singh, Nachiketa Sahoo, Tridas Mukhopadhyay)
    Workshop on Information Systems Economics, 2010

  • An Economic Analysis Of The Software Market With A Risk-Sharing Mechanism

    (author(s): Byung Cho Kim, Pei-Yu Chen, Tridas Mukhopadhyay)
    International Journal Of Electronic Commerce 14(2), 2009; Jul-39

  • The Impact Of Internet Referral Services On A Supply Chain

    (author(s): Anindya Ghose, Tridas Mukhopadhyay, Uday Rajan)
    Information Systems Research 18(3), 2007; 300-319

  • Electronic B2b Marketplaces With Different Ownership Structures

    (author(s): Byungjoon Yoo, Vidyanand Choudhary, Tridas Mukhopadhyay)
    Management Science 53(6), 2007; 952-961

  • Business Values of Information Technology: A Study of Electronic Data Interchange
    Exploring Information Systems Research Approaches, Readings and Reflections

    (author(s): Sunder Kekre, Tridas Mukhopadhyay, S. Kalathur)
    2006

  • Systems Design, Process Performance, And Economic Outcomes In International Banking

    (author(s): Prabu Davamanirajan, Robert J. Kauffman, Charles Kriebel, Tridas Mukhopadhyay)
    Journal Of Management Information Systems 23(2), 2006; 65-90

  • How Well Do Mexican Banks Manage Their Reserves?

    (author(s): E Jallath-Coria, Tridas Mukhopadhyay, A Yaron)
    Journal Of Money Credit And Banking 37(4), 2005; 623-643

  • The Impact Of Institutional Forces On Software Metrics Programs

    (author(s): A Gopal, Tridas Mukhopadhyay, MS Krishnan)
    Ieee Transactions On Software Engineering 31(8), 2005; 679-694

  • Personalized Pricing And Quality Differentiation

    (author(s): V Choudhary, A Ghose, Tridas Mukhopadhyay, Uday Rajan)
    Management Science 51(7), 2005; 1120-1130

  • Drivers Of Web Portal Use

    (author(s): R Telang, Tridas Mukhopadhyay)
    Electronic Commerce Research And Applications 4(1), 2005; 49-65

  • Information Technology and Organizational Learning: An Empirical Analysis

    (author(s): M. Ashworth, Tridas Mukhopadhyay, Linda Argote)
    Proceedings of the 25th Annual International Conference on Information Systems (ICIS), 2004; 11-21

  • A Decision Model For Software Maintenance

    (author(s): MS Krishnan, Tridas Mukhopadhyay, Charles Kriebel)
    Information Systems Research 15(4), 2004; 396-412

  • The Market Structure For Internet Search Engines

    (author(s): R Telang, Uday Rajan, Tridas Mukhopadhyay)
    Journal Of Management Information Systems 21(2), 2004; 137-160

  • A Mixture Model For Internet Search-Engine Visits

    (author(s): R Telang, Peter Boatwright, Tridas Mukhopadhyay)
    Journal Of Marketing Research 41(2), 2004; 206-214

  • A Mixture Model For Internet Search-Engine Visits

    (author(s): R Telang, Peter Boatwright, Tridas Mukhopadhyay)
    Journal Of Marketing Research 41(2), 2004; 206-214

  • Contracts In Offshore Software Development: An Empirical Analysis

    (author(s): A Gopal, K Sivaramakrishnan, MS Krishnan, Tridas Mukhopadhyay)
    Management Science 49(12), 2003; 1671-1683

  • Assessing The Business Value Of Information Technology In Global Wholesale Banking: The Case Of Trade Services

    (author(s): P Davamanirajan, Tridas Mukhopadhyay, Charles Kriebel)
    Journal Of Organizational Computing And Electronic Commerce 12(1), 2002; 16-May

  • Research Report: Intrafirm Resource Allocation With Asymmetric Information And Negative Externalities

    (author(s): R Nadiminti, Tridas Mukhopadhyay, Charles Kriebel)
    Information Systems Research 13(4), 2002; 428-434

  • Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes

    (author(s): Tridas Mukhopadhyay, Sunder Kekre)
    Management Science 48(10), 2002; 1301-1313

  • Strategic And Operational Benefits Of Electronic Integration In B2b Procurement Processes

    (author(s): Tridas Mukhopadhyay, Sunder Kekre)
    Management Science 48(10), 2002; 1301-1313

  • Measurement Programs In Software Development: Determinants Of Success

    (author(s): A Gopal, MS Krishnan, Tridas Mukhopadhyay, DR Goldenson)
    Ieee Transactions On Software Engineering 28(9), 2002; 863-875

  • A Model Of Neutral B2b

    (author(s): B Yoo, V Choudhary, Tridas Mukhopadhyay)
    Journal Of Management Information Systems 19(3), 2002; 43-68

  • An Empirical Analysis Of Productivity And Quality In Software Products

    (author(s): MS Krishnan, Charles Kriebel, Sunder Kekre, Tridas Mukhopadhyay)
    Management Science 46(6), 2000; 745-759

  • An Empirical Analysis Of Productivity And Quality In Software Products

    (author(s): MS Krishnan, Charles Kriebel, Sunder Kekre, Tridas Mukhopadhyay)
    Management Science 46(6), 2000; 745-759

  • Information And Communication: Alternative Uses Of The Internet In Households

    (author(s): Robert Kraut, Tridas Mukhopadhyay, J Szczypula, S Kiesler, B Scherlis)
    Information Systems Research 10(4), 1999; 287-303

  • Social Impact Of The Internet: What Does It Mean?

    (author(s): Robert Kraut, S Kiesler, Tridas Mukhopadhyay, W Scherlis, M Patterson)
    Communications Of The Acm 41(12), 1998; 21-22

  • Modeling Impacts of Electronic Data Interchange
    Quantum Models for Supply Chain Management

    (author(s): Sunder Kekre, Tridas Mukhopadhyay, Kannan Srinivasan)
    Kluwer Publishers, 1998

  • Information Technology Impact On Process Output And Quality

    (author(s): Tridas Mukhopadhyay, S Rajiv, Kannan Srinivasan)
    Management Science 43(12), 1997; 1645-1659

  • Assessing The Impact Of Information Technology On Labor Productivity - A Field Study

    (author(s): Tridas Mukhopadhyay, FJ Lerch, V Mangal)
    Decision Support Systems 19(2), 1997; 109-122

  • The Homenet Field Trial Of Residential Internet Services

    (author(s): Robert Kraut, W Scherlis, Tridas Mukhopadhyay, J Manning, S Kiesler)
    Communications Of The Acm 39(12), 1996; 55-63

  • Software-Effort Estimation With A Case-Based Reasoner

    (author(s): M Prietula, SS Vicinanza, Tridas Mukhopadhyay)
    Journal Of Experimental & Theoretical Artificial Intelligence 8(4-Mar), 1996; 341-363

  • Risk Aversion And The Value Of Information

    (author(s): R Nadiminti, Tridas Mukhopadhyay, Charles Kriebel)
    Decision Support Systems 16(3), 1996; 241-254

  • Business Value Of Information Technology - A Study Of Electronic Data Interchange

    (author(s): Tridas Mukhopadhyay, Sunder Kekre, S KALATHUR)
    Mis Quarterly 19(2), 1995; 137-156

  • Information Technologies And Business Value - An Analytic And Empirical-Investigation, (Vol 6, Pg 3, 1995)

    (author(s): Tridas Mukhopadhyay, A BARUA, CH KRIEBEL)
    Information Systems Research 6(2), 1995; U2-U2

  • Information Technologies And Business Value - An Analytic And Empirical-Investigation

    (author(s): A BARUA, CH KRIEBEL, Tridas Mukhopadhyay)
    Information Systems Research 6(1), 1995; 23-Mar

  • Costs, Quality and Customer Satisfaction with Software Products: A Field Study
    Series on Quality

    (author(s): Sunder Kekre, M. Krishnan, C. Kreibel, Tridas Mukhopadhyay, M. Kellner, Kannan Srinivasan)
    Harvard Business Press, 1994

  • Impact Of Electronic Data Interchange Technology On Jit Shipments

    (author(s): K SRINIVASAN, Sunder Kekre, Tridas Mukhopadhyay)
    Management Science 40(10), 1994; 1291-1304

  • The Growth Of Interorganizational Systems In The Presence Of Network Externalities

    (author(s): FJ RIGGINS, CH KRIEBEL, Tridas Mukhopadhyay)
    Management Science 40(8), 1994; 984-998

  • Impact of Material Flow Complexity and Technology Support on JIT Performance: An Empirical Investigation

    (author(s): Sunder Kekre, Kannan Srinivasan, Tridas Mukhopadhyay)
    Management Science, 1993

  • Simultaneous Cost Engineering & Management of Complexity

    (author(s): Sunder Kekre, S. Datar, Tridas Mukhopadhyay, Kannan Srinivasan)
    The Accounting Review 68(3), 1993

  • Software Effort Models For Early Estimation Of Process-Control Applications

    (author(s): Tridas Mukhopadhyay, Sunder Kekre)
    Ieee Transactions On Software Engineering 18(10), 1992; 915-924

  • Examining The Feasibility Of A Case-Based Reasoning Model For Software Effort Estimation

    (author(s): Tridas Mukhopadhyay, SS VICINANZA, MJ PRIETULA)
    Mis Quarterly 16(2), 1992; 155-171

  • Impact Of Management-Information-Systems On Decisions

    (author(s): Tridas Mukhopadhyay, RB COOPER)
    Omega-International Journal Of Management Science 20(1), 1992; 37-49

  • An Economic-Analysis Of Strategic Information Technology Investments

    (author(s): A BARUA, CH KRIEBEL, Tridas Mukhopadhyay)
    Mis Quarterly 15(3), 1991; 313-331

  • Costs of Product and Process Complexity
    Measures for Manufacturing Performance

    (author(s): Sunder Kekre, R. Banker, S. Datar, Tridas Mukhopadhyay)
    Harvard Business School, 1990; 269-290

Working Papers

  • An Investigation of Competition among Support Service Providers for Open Source Software

    (author(s): Byung Kim, Tridas Mukhopadhyay, Hyoduk Shin, Daewon Sun)

  • 'Sponsored Search: Advertiser Quality and Click Performance '

    (author(s): Ashish Agarwal, Tridas Mukhopadhyay)
    Information Systems Research (3rd Round)

  • Can Outsourcing of Information Technology Foster Innovations in Client Organizations? An Empirical Analysis

    (author(s): Anjana Susarla, Tridas Mukhopadhyay)
    MIS Quarterly (2nd Round)

  • Selling Virtual Currency in Digital Games: Implications on Gameplay and Social Welfare

    (author(s): Lin Hao, Tridas Mukhopadhyay, Daewon Sun)
    Information Systems Research (2nd Round)

  • When do Add on Services Back Fire?

    (author(s): Seung Kim, Tridas Mukhopadhyay)

  • Incentivizing Enterprise Social Media Participation under Employee Heterogeneity

    (author(s): Param Singh, Nachiketa Sahoo, Tridas Mukhopadhyay)
    Information Systems Research

Awards and Honors

  • INFORMS (Institute for Operations Research and Management Science - Best 2014 Paper in Information Systems Research, Runner-up (2015)
  • INFORMS (Institute for Operations Research and the Management Sciences) - Runner-up, Best 2011 Paper, Information Systems Research (with PV Singh and S H Kim) (2012)
  • INFORMS (Institute for Operations Research and the Management Sciences) - Information Systems Society (ISS) Distinguished Fellow (2012)
  • CIST - Best Student Paper, CIST 2012 (with Yan Huang) (2012)

University Service

  • CMUQ Case Competition, Committee Member (2015 - )
  • Transformative Research and Creativity, CMU Strategic Planning, Task Force Member (2014 - 2015)
  • CMUQ Management Game Board, Faculty Advisor (2015 - 2015)
  • CMUQ Faculty Review for Re-appointment / Promotion, Committee Member (2015 - 2015)
  • Qatar Airways Digital Marketing Challenge, Faculty Advisor (2013 - 2014)
  • CMUQ Faculty Review for Re-appointment / Promotion, Committee Member (2014 - 2014)
  • CMUQ Management Game Board, Faculty Advisor (2014 - 2014)
  • CMUQ Faculty Review for Re-appointment / Promotion, Committee Member (2013 - 2013)
  • Faculty Senate, Committee Member (2011 - 2013)
  • PhD Committee, Committee Member (2008 - 2013)
  • IS Faculty Recruiting, Committee Chair (2012 - 2012)
  • FACULTY RECRUITMENT/INFORMATION SYS (2009 - 2010)
  • TEPPER MBA EDUCATIONAL AFFAIRS (2008 - 2009)
  • FACULTY RECRUITMENT/SCHOOL-WIDE (2007 - 2008)
  • Chairperson, FACULTY RECRUITMENT/INFORMATION SYS (2006 - 2007)
  • TEPPER MBA EDUCATIONAL AFFAIRS (2005 - 2006)

Consulting

  • Automotive Industry Action Group (January 2002 -)
  • Chrysler (January 2002 -)
  • Jones International University (January 2002 -)
  • Pennsylvania Turnpike Commission (January 2002 -)
  • Satyam Computer Services Ltd. (January 2002 -)

Professional Activities

  • Associate Editor, International Journal of Electronic Commerce (January 1999 -)
  • Associate Editor, Information Systems Frontiers (January 1998 -)
  • Associate Editor, Journal of MIS (January 1995 -)
  • Associate Editor, Journal of Organizational Computing and Electronic Commerce (January 1995 -)
  • Board Member, Undergraduate Conference in Information Systems, Program Committee (January 2015 - March 2015)
  • Board Member, INFORMS Information System Society, Selection Committee for Nunamaker-Chen Dissertation Award (July 2014 - August 2014)
  • Board Member, Undergraduate Conference in Information Systems, Program Committee (January 2014 - March 2014)
  • Board Member, INFORMS Information System Society, Selection Committee for Nunamaker-Chen Dissertation Award (July 2013 - August 2013)
  • Workshop Organizer, Co-Chair, Workshop on Information Systems and Economics (July 2012 - December 2012)
  • Senior Editor, Journal of the AIS (January 2002 - 2003)
  • Senior Editor, Information Systems Research (January 2000 - 2003)
  • Associate Editor, Management Science, Information Systems Department (January 2000 - 2003)
  • Associate Editor, Management Science Interdisciplinary Department (January 1999 - 2003)
  • Associate Editor, Journal of the AIS (January 1998 - 2001)
  • Associate Editor, Information Systems Research (January 1994 - 2000)
  • Associate Editor, MIS Quarterly (January 1997 - 1999)
  • Member, Journal of Organizational Computing (January 1995 - 1997)
  • Member, Review Panel for the ICIS Dissertation Competition (January 1993 - 1994)

Courses Taught

  • Strategic It (45880)
    • 2015 Mini 1 Section: E
    • 2015 Mini 6 Section: M
  • MANGEMNT INFRMT SYST (70451)
    • 2015 Section: W, X
    • 2014 Section: W, X
  • MODRN DATA MANGEMNT (70455)
    • 2015 Section: W
    • 2014 Section: W
  • Seminar in Information Systems II (47952)
    • 2014 Mini 1 Section: A
    • 2013 Mini 1 Section: A
    • 2012 Mini 1 Section: A
    • 2011 Mini 2 Section: A
  • Strategic IT (45880)
    • 2014 Mini 1 Section: A, E
    • 2013 Mini 1 Section: A, E
    • 2012 Mini 1 Section: A, E
  • Modern Data Management (45881)
    • 2013 Mini 2 Section: A
    • 2012 Mini 2 Section: E
  • Information Resources Management (45872)
    • 2012 Mini 3 Section: A, M
    • 2011 Mini 3 Section: A, M
    • 2010 Mini 5 Section: E
    • 2010 Mini 4 Section: A
    • 2009 Mini 4 Section: E
    • 2008 Mini 5 Section: E
    • 2008 Mini 4 Section: E, M
    • 2007 Mini 3 Section: A, E
    • 2006 Mini 3 Section: A, E
  • Information Systems Modeling I (MSIN) (45968)
    • 2012 Mini 4 Section: A
    • 2011 Mini 4 Section: T
    • 2010 Mini 4 Section: T
    • 2009 Mini 4 Section: A
  • Information Technology Management (45871)
    • 2011 Mini 1 Section: A, E
    • 2010 Mini 1 Section: A
    • 2010 Mini 2 Section: E, M
  • IT Technology (45914)
    • 2009 Mini 1 Section: A
    • 2009 Mini 2 Section: E, M
  • Information Technology Management (45914)
    • 2009 Mini 5 Section: E
    • 2008 Mini 1 Section: A
    • 2008 Mini 2 Section: E, M
  • IT Tech (45914)
    • 2008 Mini 3 Section: E, M
    • 2007 Mini 1 Section: A
    • 2007 Mini 5 Section: M
    • 2006 Mini 1 Section: A
    • 2006 Mini 2 Section: E
    • 2006 Mini 5 Section: M
  • Seminar in Information Systems I (47951)
    • 2007 Mini 1 Section: A
    • 2006 Mini 1 Section: A
    • 2005 Mini 1 Section: A
  • E-Commerce Management (45869)
    • 2006 Mini 3 Section: M
    • 2005 Mini 1 Section: A
  • Seminar in Information Systems IV (47954)
    • 2006 Mini 4 Section: A