Zhaohui (Zoey) Jiang
Assistant Professor of Business Technologies
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Education
- University of Michigan - PhD (Technology & Operations) - 2020
- Peking University - BA (Economics) - 2014
- Peking University - BS (Statistics) - 2014
Research
- Topics: Online Platforms, Marketplace Design, Innovation, Revenue Management
- Methodologies: Empirical Analysis, Structural Estimation, Game Theory, Machine Learning
Publications
- The Role of Feedback in Dynamic Crowdsourcing Contests: A Structural Empirical Analysis
(author(s): Z. Jiang, Y. Huang, D. R. Beil)
Accepted at Management Science - The Role of Problem Specification in Crowdsourcing Contests for Design Problems: A Theoretical and Empirical Analysis
(author(s): Z. Jiang, Y. Huang, D. R. Beil)
Manufacturing & Service Operations Management, 2020
Working Papers
- A High-Dimensional Choice Model for Online Retailing
(author(s): Z. Jiang, Jun Li, Dennis Zhang) - Can Employees' Past Helping Behavior be Used to Improve Shift Scheduling? Evidence from ICU Nurses
(author(s): Z. Jiang, John Silberholz, Yixin (Iris) Wang, Deena Costa, Michael Sjoding) - Competitive Pricing At Scale: An Empirical Method Validated with Large-Scale Field Experiments
(author(s): Z. Jiang, Jun Li)
Awards and Honors
- INFORMS TIMES - Winner of the Best Dissertation Award (2021)
- IBM Service Science - Best Student Paper Finalist (2019)
- University of Michigan - Ross T&O Research Productivity Award (2019)