Carnegie Mellon University

Mustafa Akan

Mustafa Akan

Associate Professor of Operations Management

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  • TEP - Tepper Building - Room 4204
  • 412-268-8403
5000 Forbes Avenue
Pittsburgh, PA 15213


Mustafa Akan is an Associate Professor of Operations Management at the Tepper School of Business, Carnegie Mellon University. His thesis received the Best Dissertation Award of the Aviation Applications Section of INFORMS in 2008. He held the Xerox Faculty Chair in 2009 and served as the Operations Management and Manufacturing Ph. D. program coordinator in 2009-2011. He is the co-recipient of the 2009 INFORMS Best Paper in Service Science, POMS 2012 Healthcare Best Paper awards, and the 2013 Lave-Weil Prize. Dr. Akan won the Gerald L. Thompson Teaching Award in 2014 at Carnegie Mellon University. He received the NSF CAREER Award in 2014. His research interests include pricing and revenue management, mechanism design, liver allocation, matching markets, stochastic modeling, queueing theory, manufacturing and service operations management, and healthcare delivery systems.


  • Northwestern University - Ph D (Managerial Economics and Strategy) - 2008
  • Bilkent University - BS (Industrial Engineering) - 2004


Revenue Management, Health Care Management, Manufacturing and Service Operations Management


Working Papers

  • Improving Child Welfare Outcomes via Market Design
    More Fair By Design: Economic Design Responses To Inequality

    (author(s): Onur Kesten, Mustafa Akan)
    Oxford University Press

  • When Are Agents Partners?

    (author(s): Mustafa Akan, J Poblete)

  • Budget Procedures for NPO Funding

    (author(s): Mustafa Akan, S Boranbay)
    Production and Operations Management

  • Better Intermediation in Two-Sided Markets
  • Design of Information Acquisition Points in Queueing Networks

    (author(s): Mustafa Akan, M Delasay)

  • Designing, Scheduling, and Pricing Differentiated Services under Quality-Speed Tradeoffs

    (author(s): S Doroudi, Mustafa Akan, M Harchol-Balter, P Afeche)

  • Imaging Room and Beyond: The Underlying Economics Behind Physicians’ Test Ordering Behavior in Outpatient Services

    (author(s): T Dai, Mustafa Akan, S Tayur)
    Manufacturing & Service Operations Management

  • Towards an Equitable Allocation of Livers Among HCC and Non-HCC Patients

    (author(s): Mustafa Akan, Zachary Leung, Sridhar Tayur, James Markmann, Heidi Yeh)

  • Optimal Portfolio Strategies For New Product Development

    (author(s): E Nadar, Mustafa Akan, L Debo, A Scheller-Wolf)
    Management Science

  • Replenishment and Fulfillment Based Aggregation for General Assemble-to-Order Systems

    (author(s): Emre Nadar, Alp Akcay, Mustafa Akan, Alan Scheller-Wolf)

  • Priority Pricing in Queues with a Continuous Distribution of Customer Valuations

    (author(s): Mustafa Akan, S Doroudi, Mor Harchol-Balter, J Karp, C Borgs, J Chayes)

Awards and Honors

  • National Science Foundation (NSF) - CAREER Award (2014)
  • Carnegie Mellon University - Gerald L. Thompson Teaching Award (2014)
  • Tepper School of Business - Lave-Weil Prize (2013)
  • College of Healthcare Operations Management, POMS - Best Paper Award (2012)
  • Carnegie Mellon University - Berkman Faculty Development Grant (2010)
  • Tepper School of Business at Carnegie Mellon - Xerox Jr Faculty Chair (2009)
  • INFORMS - Best Paper Award of the Services Science Section (2009)
  • Aviation Applications Section of INFORMS - Best Dissertation Award (2008)
  • MSOM - Honorable Mention, Student Paper Competition (2008)
  • George E. Nicholson Student Paper Competition of INFORMS - Honorable Mention (2006)
  • Northwestern University - Ranked #1 in Microeconomics PhD Qualifiers (2005)

University Service

  • Undergraduate Business Operations Management Concentration, Faculty Advisor (2015 - )
  • Undergraduate Business Academic Actions Committee (BAAAC), Committee Member (2015 - )
  • Undergraduate Business Administration Educational Affairs Committee (BAEAC), Committee Member (2015 - )
  • Undergraduate Business Program - Consulting Club, Faculty Advisor (2013 - )
  • CMU Solutions, Undergraduate Business Administration, Student Org Advisor (Professional Org) (2013 - )
  • The William W. Cooper Doctoral Dissertation Award Committee, Committee Member (2013 - 2015)
  • Manufacturing Management and Consulting (MMC) Track, Faculty Advisor (2013 - 2015)
  • Undergraduate Curriculum Review Committee, Committee Member, To review the curricula of the Tepper Undergraduate Programs (both economics and business administration). To determine any curricular changes in the programs necessary to provide higher quality, more effective programs. (2013 - 2014)
  • Tepper PhD Committee, Committee Member, Operations Management and Manufacturing, Oversight of PhD activities, Coordinating admissions and evaluations, Organizing summer paper presentations (2009 - 2011)
  • Thompson Dissertation Award Committee, Committee Member (2009 - 2009)

Public Service

  • Pennsylvania’s Statewide Adoption and Permanency Network (SWAN), Contributed lectures and algorithms on game theory and matchings to help with optimal adoption placement., Advising, research partnership (2010 - )
  • Gerald McGinnis Cardiovascular Institute, AGH, Task Force Member, Courtesy Appointment (2009 - 2010)

Professional Activities

  • Member, American College of Cardiology (ACC) (2012 -)
  • Committee Member, POMS College of Supply Chain Management , Best Student Paper Competition (2011 - 2012)
  • Committee Member, Manufacturing and Service Operations Management Society, Student Paper Competition (2009 - 2011)
  • Track Organizer, Aviation Applications Track, INFORMS Annual Meeting (November 2008 - October 2009)