Carnegie Mellon University

Frequently Asked Questions

We realize that the complexities related to COVID-19 disruptions may cause concern and confusion for CMU students and families. Please know that The HUB is available to help you navigate financial issues you may be facing. Reach out to us at or contact your HUB liaison directly.

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Yes, a student may apply for both funds, and receive funds from both, if the need is acute and the student is otherwise eligible.

No. Only a CMU student may apply for CARES or TESF funding. Parents or family members who financially support a CMU student may speak to their HUB liaison regarding finances and/or financial concerns.

No. The funds provided by the CARES Act are grants, so they do not need to be repaid.

No. According to the Internal Revenue Service, "Emergency financial aid grants under the
CARES Act for unexpected expenses, unmet financial need, or expenses related to the disruption
of campus operations on account of the COVID-19 pandemic, such as unexpected expenses for
food, housing, course materials, technology, health care, or childcare, are qualified disaster relief
payments under section 139.”

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CARES Act emergency financial aid grants can be used for expenses related to the disruption of
campus operations due to coronavirus (including eligible expenses under a student's cost of
attendance (COA), such as food, housing, course materials, technology, health care, and child care). The COA is not limited to what appears on your Carnegie Mellon invoice; it is the total amount it will cost you to attend college each year. 


Students who are not eligible to file a FAFSA or who do not meet the federal student aid eligibility guidelines will be considered for other sources of emergency funds, such as the Tartan Emergency Support Fund (TESF). Students may contact their HUB liaison to discuss their situation and options.

To expedite receipt of any awarded funds, students with a U.S. checking or savings account should register their bank account in Student Information Online (SIO) for electronic refunding. Funds will then be automatically deposited into their designated refund account within 2-3 business days. 

Students who are not enrolled in electronic refunding should ensure that their mailing address in Student Information Online (SIO) is up to date and accurate. The university will send a check in the student's name to the mailing address listed in SIO. This process takes between 7-10 business days.