Carnegie Mellon University

Shuttle and Escort Service Rules and Procedures

  • A CMU ID card is required to ride - every passenger with a valid CMU id can ride any of the shuttles or escorts. One guest can also ride with any CMU affiliate.
  • All riders who live within two blocks of the shuttle route are required to use the shuttle when it is in service.
  • It is imperative that you speak loudly and clearly to the drivers when giving your destination. It is very difficult for the drivers to hear above the engine noise and other passenger noise.
  • Drivers are only permitted to pick up and drop off passengers at designated stops. This is a safety policy that is strictly adhered to.
  • No alcoholic beverages, bicycles or pets are permitted on any shuttle or escort vehicles.
  • Due to space restrictions, only one piece of carry-on luggage is permitted. Exceptions may be made with driver's permission based on safety and seating concerns.
  • Riders who choose to wait inside buildings at designated shuttle or escort stops due to safety concerns or inclement weather must be prepared to board and exit the building immediately upon the arrival of the bus.
  • Riders who need assistance in boarding a shuttle or escort with a wheel chair or for other reasons should contact university police in advance at 412-268-2323. We will make every effort to accommodate your needs.