Carnegie Mellon University

Citizen Engagement

A city’s most important users — and an often overlooked resource — are the people who live and work there. Residents can provide crucial information on how things are going and what needs to be done.

CMU’s Metro21: Smart Cities Institute strives to harness this knowledge by giving metro area residents ways to be involved, and, at the same time, provide easily accessible tools to help city dwellers get the most out of urban living.