Carnegie Mellon University


Designing Human-Centered Airports

This episode of the Metro21: Smart Cities Institute podcast features an insightful discussion with a team of researchers from Delft University of Technology in the Netherlands. The team is part of a special research, design and implementation partnership with KLM Royal Dutch Airlines.

Karen Lightman, Executive Director of Metro21: Smart Cities Institute gets the scoop on how this team maintains beneficial public-private partnerships as well as the challenges and opportunities of working is a live production environment.

The podcast features:

  • Christine De Lille, Assistant Professor Product Innovation Management, Delft University of Technology
  • Matthijs Netten, Project Manager, Delft University of Technology
  • Dr. Rebecca Price, Post-doctoral researcher, Product Innovation Management, Marketing and Consumer Behaviour, Delft University of Technology
  • Barend Klitsie, PhD Candidate, Product Innovation Management
    Marketing and Consumer Behaviour, Delft University of Technology

Learn how to say "Welcome" in Dutch & listen to the latest Metro21 podcast: