Karen Lightman Provides Her Insights on IoT deployment at Cincinnati International
Metro21 Executive Director Karen Lightman recently discussed the deployment of IoT at Cincinnati International to improve passenger flow.
Improving the passenger experience benefits not only passengers but also the airport, said Karen Lightman, executive director of Metro21: Smart Cities Institute at Carnegie Mellon University.
“The airport wants you to have a good experience. They want you to be relaxed. They want you to spend money,” said Lightman, who leads the university on research that develops and deploys 21st century solutions to challenges facing metro areas.
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