Carnegie Mellon University

Strategy & Operations

Strategy & Operations staff coordinate efforts across the division, from leading CMU’s long-term marketing and communications planning to executing daily functions such as executive communications, analytics and metrics, special projects, budgeting, human relations and administrative work. The team supports leadership communications by ensuring the accuracy and timely flow of information to and from the President’s and Provost’s offices, and aligning communications with other institutional priorities and communications efforts.

photo of Kim Bittner

Kim Bittner

Coulter Welcome Center Manager

Kim is a native of Pittsburgh and studied communications and marketing at Duquesne University. Before she joined CMU’s Marketing & Communications team, she worked in the Office of Undergraduate Admission for two and a half years. She is the mother of four sons, three of whom are CMU alumni. The fourth is currently majoring in musical theater in the School of Drama. Kim enjoys walking for exercise, visiting her sons in New York City; Ann Arbor, Michigan; and Washington, D.C.; and relaxing with a glass of her husband’s homemade wine.

photo of Noele Creamer

Noele Creamer

Executive Communications Manager

Noele manages the communications process for the Office of the President. Prior to CMU, she worked in executive communications at Westinghouse Electric Company and public relations at Seton Hill University. She has a bachelor’s degree in English from California University of Pennsylvania and master’s degrees in writing from Seton Hill University and Chatham University. Noele loves all things outdoors and homesteads on a small farm, raising fruit and veggie gardens, chickens, four children and various look-what-followed-me-home pets.

Kara Kessler

Kara Kessler

Strategic Communications Manager

Kara helps coordinate and manage major projects, such as the university’s Tony Awards partnership and participation in the World Economic Forum. She earned her undergraduate degree in communications from Clarion University of Pennsylvania and her master’s degree in journalism and mass communications from Point Park University. Prior to CMU, she worked for UPMC and Allegheny Health Network, United Way of Allegheny County and H.J. Heinz Company. While at Heinz, she was a part of the corporate team who created the company’s float for the 2000 Rose Bowl Parade.

A photo of Mark Toth

Mark Toth

Executive Communications Manager, Office of the Provost

Mark manages the communications efforts for the Office of the Provost, including our Chief Academic Officer’s official remarks and presentations, communiqués to external and internal stakeholders, and key university-wide projects and initiatives. His entire career has spanned the communications field within the higher education sector, directing strategic communications, public relations, and marketing initiatives for Duquesne, Education Management Corporation, Penn State, and his alma mater, Boston University. Outside work, Mark enjoys a good book, a great red wine, and an excellent reason for a getaway trip to New England.

photo of Beth Wiser

Beth Wiser

Director, Visitor Experience

Beth works collaboratively across campus to create and maintain an exceptional visitor experience. Prior to CMU, she welcomed visitors to large and small universities for more than three decades in undergraduate admissions, working closely with marketing and communications staff on messaging and strategy. Most recently, Beth was the executive director of Admissions at The University of Vermont. Beth received her bachelor’s degree from Emory University and her master’s degree and Ph.D. from The Ohio State University. She has visited hundreds of college campuses, including some with her two children during their college searches. Beth lives near Highland Park with her wife, who also works at CMU, and their black Labrador, Teegan.