Carnegie Mellon University

Content & Communications

The Content and Communications team generates and disseminates stories and messages about the university, for internal and external audiences, through channels such as web packages, campus emails, electronic newsletters, social media and cmu.edu/news. These stories capture and convey the student experience, the university's world-changing research and CMU’s distinctive contributions to higher education. The team further spreads the good news through external media relations, while protecting the university's reputation and serving as the main contact point for media inquiries. The team aims to build a sense of community among faculty and staff by keeping them informed about university news and campus events.

photo of Matt Nagel

Matt Nagel

Associate Vice President, Content & Communications

Matt promotes the university through dynamic storytelling that highlights Carnegie Mellon’s exceptional faculty, students and staff as well as their incredible research. Matt began his career as a broadcast journalist but later found his passion for higher ed communications during previous stops at the Georgia Institute of Technology and New York University. When he is not in the office, Matt enjoys time with his wife, Teri; their son, Patrick; and their two labs, Charlie and Carmen.

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Jocelyn Duffy

Associate Dean for Communications, Mellon College of Science    

Jocelyn is responsible for setting communications priorities and strategies for the Mellon College of Science (MCS). With the team at MCS, she works on the college’s website, magazine, social media and events. She is co-leader of marketing for the BrainHub initiative.  She was once caught in a water buffalo stampede. Obviously, she survived.

Bruce Gerson

Bruce Gerson

Director, Internal Communication

Bruce keeps faculty and staff informed of "news they can use" through various communications channels, including a very popular weekly e-newsletter. In more than 30 years at CMU, he has served as sports information director, helped to  develop internal communications for senior administrators, written and edited news and features, and helped to maintain digital assets. His voiceover work includes the house announcements during commencement and the Andy Awards. He also is a member of the university's Emergency Response Team. In his free time, Bruce enjoys exercising, playing golf, watching sports and spending time on the beach.

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Michael Henninger

Communications Manager

Michael is an adept storyteller who crafts both written and visual narratives. He comes to CMU after spending nine years as a photojournalist for the Pittsburgh Post-Gazette, where he photographed stories in Haiti, the Dominican Republic, Cuba, India and Guatemala. Michael has degrees in Spanish and journalism from the Indiana University of Pennsylvania. He spends his free time shooting freelance assignments for publications like The New York Times and The Washington Post.

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Bill Lyon

Multimedia Social Media Producer

Bill creates a wide variety of media content for CMU’s social media channels. He comes to CMU with experience producing multimedia for small businesses, non-profits and local television. Bill earned his master’s degree in media arts and technologies from Duquesne University and has received multiple Telly Awards for the educational documentary work he produced there. You can also find him creating award-winning content with his indie film crew, “Gaff Tape and a Prayer.” If he’s not holding a camera, he’s performing as an actor in the Pittsburgh theater scene, always looking to chew on some scenery.

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Jason Maderer

Senior Director, News & Media Relations

Jason oversees the media relations and social media teams at Carnegie Mellon, pitching reporters about the research and people on campus. He previously worked at the Georgia Institute of Technology, telling stories about colliding black holes and AI teaching assistants. This is the first time his family has lived north of the Mason-Dixon Line. That makes it more likely you’ll hear him talking about Saturday football compared to games on Sunday.

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Julie Mattera

National Media Relations Representative 

Julie helps tell Carnegie Mellon University's stories through news and feature articles, and serves as a general point of contact for the media. Prior to joining the university's central Marketing and Communications office in July 2016, she worked as an award-winning journalist at PennLive/The Patriot-News in Harrisburg and newspapers in Michigan. She earned her bachelor's degree from the University of Michigan, where she also began developing a taste for craft beer thanks to Ann Arbor's array of breweries and brewpubs.

Heidi Opdyke

Heidi Opdyke

Senior Writer/Editor

Heidi coordinates the editorial calendar for the university’s homepage. As a member of the communications team, she also writes, edits and assigns stories to other writers. Heidi works closely with the social media and internal communications teams to extend the reach of CMU content. When she’s not tooting CMU’s horn, Heidi toots another: She has played French horn for more than 25 years and performed once with the Pittsburgh Symphony Orchestra.

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Abby Simmons

Assistant Dean of Communications, Dietrich College

Abby covers the Dietrich College’s latest research and creative projects, including the areas of behavioral economics, decision sciences, history, English, modern languages, philosophy, politics and strategy, psychology, and statistics and data science. She earned a bachelor’s degree in marketing from Indiana University of Pennsylvania. When she’s not at work, you'll likely find her with a garden shovel, hockey stick or travel planner.

Kelly Saavedra

Kelly Saavedra

Assistant Director, Internal Communications

Kelly is a writer, an artist and a musician. After earning a bachelor’s degree in engineering from Penn State, she spent five years at Hatch managing the development of project proposals for consultants in the iron and steel industry. At Carnegie Mellon for more than 15 years, she has written and edited presidential correspondence, marketing materials, event communications and hundreds of stories that showcase the impact CMU is having on the world. At home, Kelly enjoys watching NHL games with her hubby, learning new songs on the piano and organizing things. But first, coffee.

A photo of Pam Wigley

Pam Wigley

Assistant Dean for Communications, College of Fine Arts

Pam promotes the work of faculty, students, staff and alumni of the university’s College of Fine Arts. She has worked in the communications and public relations industry for more than 30 years. She graduated from Indiana University of Pennsylvania with a bachelor’s degree in journalism and earned her master’s in human resource management from La Roche College. She travels so often to New York City as part of CMU’s Tony Awards partnership that she looks confident enough for tourists there to keep asking her for directions!