Content & Communications
The Content and Communications team generates and disseminates stories and messages about the university, for internal and external audiences, through channels such as web packages, campus emails, electronic newsletters, social media and cmu.edu/news. These stories capture and convey the student experience, the university's world-changing research and CMU’s distinctive contributions to higher education. The team further spreads the good news through external media relations, while protecting the university's reputation and serving as the main contact point for media inquiries. The team aims to build a sense of community among faculty and staff by keeping them informed about university news and campus events.
Web Content Specialist
As a member of the communications team, Dave applies his graphic design expertise to various projects and checks the university homepage and other websites for errors. He also works with other offices to design and send email newsletters and notifications, and assists with website coding and content management projects. Dave loves Airedale terriers and enjoys playing, repairing and building guitars, and tinkering with amplifiers. He enjoys discussing dogs, rock n' roll or work.
Director, Internal Communication
Bruce keeps faculty and staff informed of "news they can use" through various communications channels, including a very popular weekly e-newsletter. In more than 30 years at CMU, he has served as sports information director, helped to develop internal communications for senior administrators, written and edited news and features, and helped to maintain digital assets. His voiceover work includes the house announcements during commencement and the Andy Awards. He also is a member of the university's Emergency Response Team. In his free time, Bruce enjoys exercising, playing golf, watching sports and spending time on the beach.
Social Media Manager
Laura oversees strategy and content for CMU’s central Instagram, Twitter, Facebook, Google+ and Snapchat accounts. Prior to joining CMU, she coordinated marketing and communications for Innovation Works, VisitPittsburgh and Coldwell Banker. Laura received her bachelor’s degree from Indiana University of Pennsylvania. She has won numerous awards including being named one of Pittsburgh Magazine’s 40 under 40, Pittsburgh’s 50 Finest and a Dignity and Respect Champion. She is a Young Ambassador for Tickets for Kids Charities and is on the Young Professionals Advisory Committee for Light of Life Rescue Mission.
Content & Communications Coordinator
Julie helps tell Carnegie Mellon University's stories through news and feature articles, videos, and social media. Prior to joining the university’s central Marketing and Communications office in July 2016, she worked as an award-winning journalist at PennLive/The Patriot-News in Harrisburg and newspapers in Michigan. She earned her bachelor's degree from the University of Michigan, where she also began developing a taste for craft beer thanks to Ann Arbor's array of local breweries and brewpubs.
Heidi coordinates the editorial calendar for the university’s homepage. As a member of the communications team, she also writes, edits and assigns stories to other writers. Heidi works closely with the social media and internal communications teams to extend the reach of CMU content. When she’s not tooting CMU’s horn, Heidi toots another: She has played French horn for more than 25 years and performed once with the Pittsburgh Symphony Orchestra.
Director, Public Relations, Dietrich College
Shilo promotes faculty research through local, national and international media and within the college and university. She publicizes faculty, student and alumni accomplishments and produces videos to help tell their stories. She also leads communications for the Simon and BrainHub initiatives. Previously, Shilo was the marketing and public relations coordinator for CMU’s Software Engineering Institute and a marketing coordinator for the Pittsburgh Post-Gazette. She has a bachelor’s degree in political science with a minor in history from the University of Pittsburgh.
Assistant Director, Internal Communications
Kelly keeps faculty and staff up to speed on university news and is part of a team that alerts the campus community of emergencies. She has written and published hundreds of stories showcasing the impact that our faculty, alumni and students are having in the world. Kelly has a bachelor’s degree in engineering from Penn State, and prior to CMU, she prepared marketing materials for Kaiser Engineers and Hatch Consulting. She is an artist, musician and songwriter, and has worked with several Grammy Award-winning country stars in Nashville.
Associate Director, Media Relations
Abby is a university spokesperson and the central point of contact for members of the news media. She develops and pitches stories to promote university-wide news, including the student experience. She also advises members of the campus community on media relations issues and crisis communications. She earned a bachelor's degree in marketing from Indiana University of Pennsylvania. When she’s not at work, you'll likely find her with a garden shovel, hockey stick or travel planner.