Carnegie Mellon University

Welcome to CMU, <Student Name>!

The University Registrar's Office is pleased to welcome you to Carnegie Mellon. We are looking forward to your arrival on campus in August and to get you started, we want to bring to your attention several important items.

Your Andrew userID & Password

Your Andrew userID allows you to access the university's computing services, such as Student Information Online, the computing clusters and your Andrew email account. Your userID can be found on the Now That I'm Enrolledwebsite. To access the website, you will need your Admission ID (found on your admission documents) and your date of birth. If you cannot find your Admission ID, please contact Undergraduate Admission.

Once you have your userID, you're ready to log in to your Andrew email account. Visit the Computing Serviceswebsite to get started. Your Andrew email account is your source for official and important Carnegie Mellon communications. We recommend that you check it on a regular basis over the summer and during your academic career.

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Student Information Online (SIO)

SIO is an essential online resource that you will use frequently throughout your academic career at Carnegie Mellon. It is a secure site where you can find personalized information, such as your student account invoices, financial aid status/eligibility, housing and dining assignments, course schedule, grades, and more. You can also access services via SIO, such as ordering transcripts and verifications, planning future course schedules, registering for courses, inviting a user to My Plaid Student, enrolling in a health insurance plan, adding Plaid Cash to your ID Card, and more. You may access SIO at anytime from The HUB website.

Note: Enrollment verifications are proof of enrollment at Carnegie Mellon. This feature cannot be accessed in SIO until you are registered for courses and enrolled for classes. In the meantime, if you need a letter stating that you are expected to enroll, please email the details of your request to Additionally, you will receive information from your academic college/school regarding registering for fall courses later this summer.

Using SIO and Login Button

Academic Calendar & Important Dates

The official Carnegie Mellon University Academic Calendar is located on The HUB website. The Academic Calendar includes registration dates, class start dates, add/drop deadlines, exam dates, and more. Stay tuned to The HUB website during the academic year for important enrollment news alerts and deadlines.

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My Plaid Student

My Plaid Student (MPS) gives individuals authorized by you the ability to view your student account information (invoices and activity) and make payments, view your most recent financial aid award letter, view your final grades and QPA, view your semester course schedule, and request enrollment verifications. When you complete the authorization process, you will select the categories of information your invited user may access. You can update or remove access at any time. MPS is mobile friendly and the most convenient way to keep your family members, bill payers, and others informed.

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NameCoach is a tool integrated into SIO that gives you the ability to record the preferred pronunciation of your name, provide the phonetic spelling of your name, and store your pronouns. This information is then made available in the internal student information system for authorized academic and administrative advisors, as well as in Canvas for instructors, removing the guessing game of how to correctly address you. We encourage you to take advantage of this service in SIO, as it aims to create a more inclusive campus community and classroom at CMU.

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Additional Information


All incoming students are required to submit health history and immunization forms. You will have until June 30, 2019 to complete these forms.

Full-time degree-seeking students must meet CMU medical insurance requirements. All students are charged by default for the university medical insurance premium for the semester in which they are an incoming student for that academic year. It is important to note that the default charge does not mean a student is enrolled in the university medical insurance plan. If you are already enrolled in a health insurance plan that meets insurance requirements, you may submit a waiver application during the designated Open Enrollment period. An approved waiver will remove the default insurance charge.

Enrollment and waiver applications can be found on SIO under the Campus Life tab. For the 2019-2020 academic year, the designated Open Enrollment period is July 15, 2019 through September 9, 2019, covering the period of August 1, 2019 to July 31, 2020. Students have until September 9, 2019, to enroll in or waive the university medical insurance. Enrollment or applying for a waiver is required for each academic year that the student attends Carnegie Mellon.

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First-year students are required to live in university housing during their first academic year. Housing assignments are made based on the order of your randomly generated lottery number. You must complete your Housing Application and Housing License Agreement before May 31, 2019. All first-year students are required to enroll in a traditional dining plan. Dining agreements are also due by May 31, 2019. Students who do not select a plan by the deadline will be automatically assigned the blue plan. You can apply for housing and enroll in a dining plan through the Housing and Dining Portal. You will need your Andrew userID and password to log in.

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If we can be of any assistance, please do not hesitate to contact us at Once again, congratulations and welcome - you're a Tartan!

University Registrar's Office  |  5000 Forbes Avenue, Warner Hall  |  Pittsburgh, PA 15213