Associate Vice President
& Director of Enrollment Services and International Programs
Lisa Krieg (M.A., Columbia University, and B.A., Cornell University) serves as Associate Vice President and Director of Enrollment Services and International Programs.
In her capacity as Associate Vice President, Lisa has led and participated in a number of strategic efforts including those focused on undergraduate retention and persistence, preferred name guideline development, parental and family engagement, and Fulbright candidate interviews, as well as numerous other searches and committees. From 2016 to 2018, she served as co-chair of the university’s self-study effort as part of CMU’s successful reaccreditation effort (2018 to 2026) with the Middle States Commission on Higher Education. In 2020, Lisa was named co-chair of the Provost’s Coronavirus Planning Committee on Academic Matters, addressing such matters as academic calendar modifications, hybrid and remote modality assignment and campus density, student exchange between CMU locations, students’ physical locations and impact on planning efforts, and other practical academic matters needing review and modification during the COVID-19 pandemic.
Starting in 2018, two additional areas of responsibility include (1) serving as the ALO (Accreditation Liaison Officer) with the Middle States Commission of Higher Education, and managing the university’s accreditation and compliance matters related to educational programs and delivery in states other than Pennsylvania, delivery of education by distance modalities, and Middle States matters in the US and globally, and (2) Director of International Programs. As the Director of International Programs, Lisa will focus attention on establishment of criteria and best practices for typical university engagements and partnered relationships, and helping to document and implement current state and next-step directions.
As the Director of Enrollment Services (2009 to present), Lisa oversees the University Registrar, financial aid and student accounts, The HUB centralized student services unit, Summer Studies, the S3 student information system, and the Office of International Education (OIE.) Focusing on strategic planning and assessment, financial responsibilities including $800M+ of direct student charges and $100M+ in student aid, technology implementation and systems improvements, cohesive service delivery, and staff development, together with her leadership team, she has impacted process efficiencies, communication effectiveness, and improvements in student graduation rates. Previously (2001 to 2008), Lisa served as the Director of the Office of International Education at Carnegie Mellon.
Lisa is a Fulbright International Administrators grantee (2005), a recipient of a Carnegie Mellon Andy Award for Outstanding University Citizenship (2007), and a nominee along with other S3 (Student Services Suite) team members for the Carnegie Mellon Andy Award for Innovation (2012.) She is a member of an Association of American Universities (AAU) constituent group for senior enrollment managers. Her recent volunteer work has included serving on non-profit boards for Contemporary Craft (board membership from 2006 to 2012, Chair of the grand re-Opening gala event in Spring 2020, and board membership from 2020 to present), the Audubon Society of Western Pennsylvania (2012 to 2018), and North Hills Community Outreach (a social services agency) (2018 to present).