Carnegie Mellon University

Before beginning your Room Selection process, please review all relevant policies and forms below.

If you have questions, email or call 412-268-2139

Housing Contract Cancellation Policy & Fees

Housing contracts are for the entire 2019-2020 Academic Year. The Open Cancellation Period - which runs from March 11, 2019, through April 5, 2019 - is the only opportunity to cancel for any reason without penalty. There is no Open Cancellation Period for students who sign their housing contracts after April 5.

Before canceling your Housing License Agreement, please remember:

  • Housing cancellations are final — if you cancel and then later change your mind, you'll have to reapply through a non-guaranteed housing wait list.
  • You will receive - and must keep - your cancellation confirmation email.
  • Your space will be filled with a new resident assigned by Housing Services - pull-ins are not permitted once Room Selection ends.

How To Cancel Your Housing Agreement

Housing cancellations are granted to students who participated in Room Selection and cancel their housing assignments within the timeline of the Open Cancellation Period (March 11 through April 5, 2019). If you are canceling during this timeframe, follow the instructions below:

  1. Log into the Housing Portal and go into your 2019-2020 Academic Year Housing Application.
  2. Click on "Cancel Agreement" — this will take you to the cancellation form. (Please note - this option will not be available within the portal until 9 a.m. on March 11)
  3. Select your reason for cancelling and click on the "Cancel Agreement" button.
  4. Log-in to your Andrew email to verify that you received a cancellation confirmation email — if you did not receive a confirmation email, your cancellation did not go through.

Additional Details about Cancelling

Residents who do not request a cancellation before 12 p.m. on April 5, 2019, will be held responsible for ALL housing costs, unless you are leaving the university for an approved reason. This includes residents who sign a housing contract or confirm an Open Assignment after April 5.

Residents who have signed a Housing License Agreement for 2019-2020 academic year through campus housing should not sign leases for off-campus apartments after April 5, 2019. University housing contracts are for the full academic year (both the fall and spring semesters).

Additional Room Selection Policies

In order to efficiently utilize available room spaces, residents who retain their current rooms must fill all vacancies in the room, suite, or apartment. Following the retention period, residents who retain and do not pull-in roommates to fill all vacancies will be consolidated with other residents in half-filled rooms.

This means that if you do not pull in roommates to fill all vacancies, your final assignment may not be the specific room/suite/apartment that you retained. Residents will either be reassigned to a new room (of a similar room type, if available, but not guaranteed) or will be assigned a roommate who also did not pull-in roommates. You will be notified via email of your new assignment if you are consolidated.

Though class standing, room type, and other preferences will be strongly considered, consolidations will be made at the discretion of Housing Services.

Housing Services does not want anyone to miss class in order to participate in Room Selection. Since many Room Selection events take place during hours when classes are held, students should have a back-up plan. In some instances, students can designate a proxy to select for them.

  • Retention - Retention is completely online and takes less than five minutes; students should not need a proxy.
  • Room with a Retainer/Pull-ins - Students who are being pulled in typically attend in person. If you aren't able to attend, complete a Proxy Form (pdf) and send a friend with the form and a copy of your ID.
  • Block Housing - Block Housing group members authorize the Block Housing Representative to serve as their proxy through the Block Housing application process, thus no additional proxy form is required.
  • General Room Selection - Residents participating in General Room Selection with roommates will generally rely on the person with the best selection timeslot to select a room for the group. If that person is unavailable, the person with the next best timeslot can go in at his or her own timeslot and assign the group. Or the person with the best timeslot can go in as soon as he or she is available.
Residents should plan to select housing with a roommate. Students can confirm roommates through the Room Selection application using the Roommate Groups options. Due to limited availability of high occupancy spaces, residents are encouraged to limit the size of their roommate group to no more than five residents. Residents who retain their current room or apartment should fill any vacancies in that room through pull-ins. Residents participating in General Room Selection with roommates can be assigned at the best timeslot of the roommates in the group.

Groups of friends who choose to live together generally have a more positive living experience and fewer roommate conflicts than roommates who are randomly assigned to live together. For this reason, we encourage residents to talk to their friends and select spaces together as roommates.
In order to maximize the number of empty apartments for residents selecting with roommates, residents who are selecting as individuals will have the option to select from either a single room or from spaces in rooms or apartments where there is one space available. If no options are available, you will need to either select an Open Assignment or wait until the Extended Selection phase of online Room Selection when there are no restrictions on needing to fill a room with roommates.  However, you will lose your timeslot priority since any resident with a timeslot who hasn't already selected a room is eligible to select on this day. Students planning to select a double or triple room or apartment should select with a roommate in order to keep the widest range of options available to them.