shipping-and-storage-Housing Services - Carnegie Mellon University

Shipping and Storage


Carnegie Mellon's Post Office will begin accepting student packages mid-August — check with the Postal Services website for more information. Space limitations impede their ability to receive packages any earlier, so please make sure that your packages do not arrive any earlier than one week before the date you intend to pick up the packages from the mailroom.  If this occurs, packages may be returned to sender. The Package Pick-Up window will be open on Opening day and times will be posted on the Postal Services website.

Residents of Oakland Apartments should still use their University SMC box - DO NOT ship packages or mail directly to your building.

All campus housing residents are assigned a Student Mail Code (SMC) by the Post Office. You can view your SMC address in the "My Info" section of the Student Information Online (SIO.) Information about obtaining your SMC combination is available through the Post Office.  

If you were NOT assigned an SMC box yet, you may ship items to:

Student Name
Carnegie Mellon University
5032 Forbes Ave
Pittsburgh, PA 15289

“Student Name” in the shipping address should match the name on your photo ID. (After your SMC is assigned, all future deliveries should include your name and your SMC.)

You may begin to ship items for receipt at Carnegie Mellon Postal Services within two weeks of your arrival on campus. Your shipped items will be handled carefully and stored securely in our facility until you arrive on campus to claim them.

Once your SMC and post office box have been issued, you will be able to view your box number and combination within Student Information Online (SIO) (; therefore, we recommend that you check SIO frequently over the next few weeks.

Should you have any questions regarding shipping items to campus or your pending SMC and post office box assignment, please contact Postal Services Package Service Operations at or 412-268-5616.


Storage is no longer offered by the university. Residential Education will reopen storage areas in August for any students who need to remove their belongings, but no new items will be accepted into storage.  Visit the Storage page on the Residential Education for more information on off-campus storage options.