Carnegie Mellon University
Due to the COVID-19 pandemic, we have made changes to maintain the safest environment possible for patient care. All services are being delivered by appointment only. Please call us at 412-268-2157 to discuss your needs.

UHS Services during COVID-19

We remain committed to providing high quality care and support to all students during the COVID-19 pandemic. We are currently offering the following services. When UHS is closed, students may access a variety of after-hours care resources

Diagnostic COVID Testing 

Any student with symptoms should call us for testing. Close contacts of a known positive case who are vaccinated and do not have symptoms should seek a Tartan Test five to seven days following the close contact. Unvaccinated close contacts should call us for testing.

Based on clinical guidelines and supplies, we will administer a rapid PCR test or a rapid antigen test so we can take swift action for positive cases (residential students will be given a rapid PCR test so that housing accomodations can be made quickly if needed). Negative antigen test results require a confirmatory PCR test (with results in 2-4 days). 

All students with positive test results and those waiting for confirmatory results will be provided care, guidance and contact tracing as appropriate. 

The cost for diagnostic COVID testing is $105, and is fully covered for students enrolled in CMU’s Student Health Insurance Plan (SHIP). For students on other health plans who are not able to secure reimbursement through their insurance plan, the university will cover the cost of testing. Students can access receipts for services in HealthConnect, under Statements.

Special Circumstance COVID Testing

Documentation for Travel: If you are traveling internationally and need documentation that you have tested positive for COVID within the past 90 days, please email us at health@andrew.cmu.edu for assistance. 

Travel: We can offer COVID testing for travel, but cannot guarantee travel test results within 72 hours (the typical time frame required by travel policies). 

COVID travel testing is not covered by CMU SHIP and the cost is $105, which will be charged to student accounts. For students enrolled in other insurance plans, we can bill the insurance plan, but cannot guarantee that the test will be covered by any plan.  

Pre-travel for China: We can offer antibody testing for those needing it to enter China and other countries that require it. Please call us to discuss the details. This service may not be available during a time of surge in cases.

Pre-procedural/operative testing: UHS can offer this service and can bill to a student's insurance plan.

Telehealth & In-Person Visits

Appointments are being offered via telehealth as well as in-person, for students who need in-person care. Call 412-268-2157, option 2, to schedule.

Telehealth appointments are available for students currently in Allegheny County.  Due to health laws, UHS is unable to provide telehealth appointments for students outside of Allegheny County, but we can offer phone consultation and help you get the care you need.

Please note that our visit fees apply to both telehealth and in-person appointments.

Prescription Refills/Transfers & Blood Tests

You can request refills/transfers for existing prescriptions by calling us at 412-268-2157, option 2, or through HealthConnect (login required) - after logging in, select Messages, then New Message, then choose 'Prescription refill request' from the menu.  

Many local pharmacies are currently offering free prescription delivery for patients. 

If we have ordered lab tests for you, please schedule an appointment directly with Quest Diagnostics

Health Insurance Information

Email shinsure@andrew.cmu.edu for help with insurance questions. Please note that, due to the Open Enrollment period, our response time is delayed- please allow up to 5 business days for reply and know that we are working to address each question as quickly as we can.

Visit the CMU Student Health Insurance Plan (CMU SHIP) page for details about coverage, benefits and more. 


Health Education Resources

Our Health Promotion Team, including the Peer Health Advocates (PHA), are working with many campus partners to offer a variety of virtual wellness resources.  Connect with the PHAs on Instagram to see what they're up to and check out the Student Affairs Events Calendar to see all things #VirtualCMU. 

After-hours Care

For medical advice when UHS is closed, call us at 412-268-2157 to connect with our after-hours line

For urgent care, visit a local urgent care center

For emergencies call University Police, 412-268-2323 or call 911