eTutoring-Global Communication Center - Carnegie Mellon University


The GCC also offers eTutoring appointments in which you receive a video with your tutor's feedback. With eTutoring, you do not have to be present at the time of the appointment.  You upload your paper, and your tutor will send you a link to their feedback video with comments, questions, and suggestions. 

How Do I Make an eTutoring Appointment?

You can make an eTutoring appointment the same way you make a face-to-face appointment. eTutoring appointments are for Graduate Students only. To use eTutoring, go to our Scheduler and select one of the eTutoring appointments. The eTutoring appointments look like this: 


When you schedule an appointment, you will be asked to provide:

•  a copy of your most current draft
•  a copy of the assignment prompt (or instructions) for the project that you are working on
•  (optional) a model essay, which may be a sample project that your instructor has handed out with the assignment or a course reading that reflects the type of assignment you are being asked to produce.

When scheduling your eTutoring appointment, use the “communication goals" box to start a conversation with your tutor about your paper; what do you want your tutor to know to best meet your communication needs? Being as specific as possible with your communication goals will make your session most productive. See our eTutoring Instructions Handout for more detail.

Within 48 hours of the appointment time you select, you will receive an email with a link to a screen capture video providing feedback on your project.  This video will be posted on a private YouTube channel that only you have access to. The video will contain suggestions for improvement, questions that will help you think through your project more deeply, mini-lessons on communication topics, and links to relevant resources.

What are the Advantages of eTutoring?

  • Clients who cannot attend appointments during the GCC's normal hours may benefit from the flexibility of eTutoring, since you can watch your feedback video at your convenience.
  • eTutoring is ideal for those who cannot make it to Hunt Library: for instance, students from CMU's satellite campuses.
  • Non-native English speaking students who have occasional trouble understanding spoken English may particularly benefit from the video format since they can replay sections of the video to double-check their comprehension.

Who Should Use eTutoring?

  • eTutoring is appropriate for you if you already have a draft of your project and if you have specific questions or concerns about your draft.
  • You must be able to wait 48 hours for a tutor's response to your project.
  • Must have a good Internet connection that will allow you to stream a YouTube video.
  • eTutoring is not ideal for planning and brainstorming sessions since you cannot ask questions or respond to questions your tutor may have.

Do You Offer Skype Tutoring?

We are also currently offering “Skype tutoring” on a trial basis, where you and your tutor conduct your appointment using video conferencing software (such as Skype or Google Hangout).

"Skype" tutoring requires you to be present and at your computer at the time of the appointment. Skype tutoring is only available for students who are not in the Pittsburgh area.  Please contact Nisha S. at for more details or to arrange an appointment.