Carnegie Mellon University
SRC overview
Shannon Wetzel Director for Client Services

Phone: 412-268-6332

Email: swetzel@andrew.cmu.edu 

Jessica McDonald Adminstrative Assistant 

Phone: 412-268-8241

Email: jamcdona@andrew.cmu.edu 

Evan Pass Customer Service Representative 

Phone: 412-268-2910

Email: epass@andrew.cmu.edu 

Sandy Probola Administrative Coordinator

Phone: 412-268-2910

Email: sprobola@andrew.cmu.edu 

Julie Schampel Executive Assistant 

Phone: 412-268-6329

Email: jm7o@andrew.cmu.edu 

Alaine Smith  Operations Administrator

Phone: 412-268-1355

Email: alaines@andrew.cmu.edu 

Rachel Walter 

Technical Customer Support Specialist

Phone: 412 268 6150

Email: rcwalter@andrew.cmu.edu                  

For work orders, please email fixit@andrew.cmu.edu