Campus Services Operating Hours
Most campus services are available remotely and/or in person with modified operating hours. Please see the contact information and additional details below for the various departments across campus.
Academic Undergraduate Advising
Contact
Annette Jacobson
jacobson@cmu.edu
Advising appointments can be made through Kourtney Bandish:
kbandish@cmu.edu
Contact
Eric Anderson
ea@andrew.cmu.edu
Contact
Ana Maria Ulloa Shields
ulloa@cmu.edu
Contact
Maggie Braun
mabraun@andrew.cmu.edu
Contact
Tom Cortina
tcortina@andrew.cmu.edu
Contact
Jennifer Wegner
jwegner@andrew.cmu.edu
Additional Campus and University Resources
Contact
412-268-2075
Student Support & Resources
Hours
Remote: 8 a.m. to 5 p.m.
Warner Hall 2nd Floor: 8:30 a.m. to 4 p.m.
Contact
412-268-2082
admission@andrew.cmu.edu
Experience Carnegie Mellon Online.
Hours
Front counter: Monday through Friday, 10 a.m. to 2 p.m.
SMC package pickup & departmental mail holds: Mondays, 9 a.m. to 3 p.m.
Contact
412-268-2927
SMC package pickup: 412-268-5616
post-office@andrew.cmu.edu
CUC can only be accessed Monday through Friday, 8 a.m. to 6 p.m., and Saturday and Sunday, 10 a.m. to 6 p.m.
Hours
Monday through Friday 9 a.m. to 5 p.m.
Contact
412-268-4828
tartanink@andrew.cmu.edu
Explore the Office of Tartan Ink Contact Us page.
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-7125
tix@cmu.edu
Report Anonymously
For emergencies, call 911 or University Police at 412-268-2323.
Contact
Hunt Library: 412-268-2444
Sorrells Library: 412-268-7217
Mellon Library: 412-268-7215
Hours
24/7
Contact
ER calls: 412-268-2323
Non-ER calls: 412-268-6232
campuspd@andrew.cmu.edu
Hours (open in person and online)
Monday through Friday, 11 a.m. to 4 p.m.
Contact
Art Store, 412-268-2968, art-store@andrew.cmu.edu
Clothing and Gifts, 412-268-1032, cmu-bookstore@andrew.cmu.edu
Office Supplies and Textbooks, 412-268-5591, books@andrew.cmu.edu
Technology Store, 412-268-2636, ps00@andrew.cmu.edu
Enrollment Services
Hours (Remote)
Monday, Wednesday and Friday, 8:30 a.m. to 4:30 p.m.
Tuesday and Thursday, 10:30 a.m. to 4:30 p.m.
Contact
412-268-8186
thehub@andrew.cmu.edu
The HUB is offering modified remote services for the fall 2020 semester. Email your HUB liaison directly or schedule via Schedule Once in SIO (under Contacts). All appointments will take place via phone or Zoom.
Hours
The HUB is offering appointment-only ID Card services for the fall 2020 semester.
Contact
412-268-8186
idplus@andrew.cmu.edu
Office of International Education
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-5231
oie@andrew.cmu.edu
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
All registrar-related forms should be emailed to cmuregistrar@andrew.cmu.edu.
Hours (Remote)
Monday, Wednesday and Friday, 8:30 a.m. to 4:30 p.m.
Tuesday and Thursday,10:30 a.m. to 4:30 p.m.
Contact
412-268-8186
thehub@andrew.cmu.edu
Email your HUB liaison directly or schedule via Schedule Once in SIO (under Contacts). All appointments will take place via phone or Zoom. View payment options.
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Faculty Resources
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2896
eberly-ctr@andrew.cmu.edu
Student Academic Success
Hours
Monday through Friday, 8:30 a.m. to 5 p.m., by appointment only
Contact
412-268-6121
access@andrew.cmu.edu
Questions about exam scheduling, proctoring or delivery? Contact Ethan Obstarczyk, Program Administrator, at 412-268-5940.
Contact
412-268-9633
grad-ed@andrew.cmu.edu
vpe@andrew.cmu.edu
Student Academic Success Center
(general contact)
Hours
Virtual Front Desk: Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
Jen Gilbride-Brown
jengb@cmu.edu
Jamie Rossi
jrossi@andrew.cmu.edu
412-268-6823
success@andrew.cmu.edu
Programs and consultations widely available. Access the Virtual Consultation Form.
Student Affairs
Hours
By facility
Contact
412-268-1236
memartin@andrew.cmu.edu
Read the reopening plan for Athletics.
Career and Professional Development Center
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2064
career@andrew.cmu.edu
The CPDC is offering all appointments with Career Consultants virtually, including daily Virtual Drop-Ins with Career Peer Mentors. All upcoming CPDC career fairs, events, workshops and presentations are also being offered virtually. Please refer to Handshake for details and registration information.
One-hour room reservations for virtual interviews (phone, video, etc.) are available in the CPDC Interview Center, Monday-Friday, 8:30 a.m. to 5 p.m. EDT. Email recruit@andrew.cmu.edu to reserve your room. If you need longer than one hour, please note this in your email.
Center for Student Diversity and Inclusion
Hours
In person:
Monday through Friday, 11 a.m. to 5 p.m.
(Space available for students)
Remote:
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2150
csdi@andrew.cmu.edu
The Center can serve you virtually and is offering limited in-person hours. You can also check out the Center’s virtual events or request a meeting with Center staff.
Hours
7 a.m. to 10:30 p.m.
Information Desk:
Monday through Friday, 8 a.m. to 11 p.m.
Saturday, 10 a.m. to 9 p.m.
Sunday, 10 a.m. to 11 p.m.
Post Office: Monday through Friday, 10 a.m. to 2 p.m.
SMC package pickup and departmental mail holds: Monday through Friday, 9 a.m. to 3 p.m.
Contact
Information Desk:
412-268-2107
cucinfodesk@gmail.com
Scheduling and Reservations:
412-268-1853
ucres@andrew.cmu.edu
Physical access to the Cohon Center is limited to four card-access entrances: The Cut near the bookstore, the Forbes Avenue front entrance, the Merson Courtyard middle entrance and the stadium side entrance.
The university has established guidelines for in-person activities and meetings. Learn more about approved in-person meetings and activities.
Community Standards and Integrity
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2140
ocsi@andrew.cmu.edu
The Office of Community Standards and Integrity (OCSI) is available to assist you virtually via phone, email or video/audio conferencing platforms.
Staff are available to assist remotely.
Contact
412-268-1125
confserv@andrew.cmu.edu
CES is available to assist you virtually via phone, email or video/audio conferencing platforms.
Counseling and Psychological Services
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
After hours support is also available.
Contact
412-268-2922
CaPS is currently providing all services through Telemental Health, via face-to-face video conferencing to currently enrolled CMU students. CaPS is committed to serving all CMU students and the community at large through regular and after-hours virtual support, programming, workshops and events.
Hours
In person:
Monday through Friday, 9 a.m. to 4 p.m.
Remote:
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2075
coverton@andrew.cmu.edu
The Office of the Dean of Students is offering phone appointments and limited in-person office hours. If you are unable to schedule an appointment, the Office will serve walk-in guests while practicing physical distancing and wearing mandatory face coverings.
Office Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
On-Campus Dining Locations and Hours
Contact
412-268-2139
dining@andrew.cmu.edu
Dining Services staff are available to assist you virtually via phone, email or video/audio conferencing platforms. For coronavirus information regarding dining services, visit the COVID-19 FAQs for Dining Services page.
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2142
parents@andrew.cmu.edu
The Parent and Family Engagement staff are available to assist our families virtually via phone, email or video/audio conferencing platforms.
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2142
orientation@andrew.cmu.edu
The First-Year Orientation staff are available to assist you virtually via phone, email or video/audio conferencing platforms.
Housing Services and Residential Education
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
Housing:
412-268-2139
housing@andrew.cmu.edu
Residential Education:
412-268-2142
resed@andrew.cmu.edu
Housing Services and Residential Education are consolidating offices at the Residence on Fifth. Residents, contractors and staff members should only physically come to the office if they need to pick up an item (such as a key) and an appointment is required before coming to the office. For all other requests, Housing and ResEd staff will continue to be available to serve your needs and assist you virtually via phone, email or video/audio conferencing platforms.
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-5914
precollege@andrew.cmu.edu
The Pre-College Programs staff are available to assist you virtually, with email being the preferred method of communication. Learn how to apply.
Religious and Spiritual Life Initiatives
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-2142
jonny@cmu.edu
Religious and Spiritual Life Initiatives staff are available to assist you virtually via phone, email or video/audio conferencing platforms.
Student Leadership, Involvement, and Civic Engagement (SLICE)
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-8704
slice@andrew.cmu.edu
SLICE staff are available to assist you remotely via phone, email or video/audio conferencing platforms. Learn how to get involved through virtual civic engagement opportunities, virtual activities and events.
Hours (Remote)
Monday, Tuesday and Wednesday, 8:30 a.m. to 7 p.m.
Thursday, 10 a.m. to 7 p.m.
Friday, 8:30 a.m. to 5 p.m.
Saturday, 11 a.m. to 3 p.m.
Contact
412-268-2157
After hours:
1-844-881-7176
University Health Services is offering many services virtually including telehealth appointments. All University Health Services will be delivered by appointment only by calling 412-268-2157 to discuss your needs. In order to ensure students receive their healthcare in the optimal setting and to reduce the risk of exposure to COVID-19, walk-in services will not be offered. However, UHS staff are available during open hours to triage and assess your needs. After hours support is available through Team Health by calling 412-268-2157. Students who have the CMU Student Health Insurance Plan (CMU SHIP) also have access to virtual care through Teladoc.
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
412-268-7117
alusk@andrew.cmu.edu
The Student Affairs Wellness Initiatives staff are available to assist you remotely via phone, email or video/audio conferencing platforms.
Sign up to receive the BeWell e-newsletter for virtual wellness services and events.
Student Services and Resources
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
fso-general@andrew.cmu.edu
All meetings for the fall semester will be virtual. Please schedule an appointment with a staff member through Handshake. Choose "Specialized Appointments" then "Undergraduate Research and Fellowship/Scholarship Appointments."
Hours (Remote)
Monday through Friday, 9 a.m. to 5 p.m.
Contact
Kristen Lavery, Assistant Director
412-268-6819
klavery@andrew.cmu.edu
Gelfand Outreach Programs: 412-268-1863
Broader Impacts Strategy Development: 412-268-1498
Contact Gelfand Center
CMU Service Learning, Outreach Initiatives and StuCo: 412-268-6819
gelfandcenter@andrew.cmu.edu
Hours (Remote)
Monday through Friday, 8:30 a.m. to 5 p.m.
Contact
Jen Weidenhof, Business Administrator and Operations Coordinator
jweidenh@andrew.cmu.edu
For additional contacts, visit the Undergraduate Research Office contact us page.
All meetings for the fall semester will be virtual. Please schedule an appointment with a staff member through Handshake. Choose "Specialized Appointments" then "Undergraduate Research and Fellowship/Scholarship Appointments."