Remote Work Guide for Faculty and Staff
The following offers technology guidance for accessing university productivity resources while ensuring the security of systems and data when working from remote locations. It includes:
Secure Your Devices and Data
Make sure your operating system is up to date and Windows Defender or Sophos (Mac) antivirus software is installed. We recommend not using a personal computer, but if this is your only option secure your device first.
Collaborate with Others
Collaborate using Zoom for web conferencing and screen sharing. Google Hangouts Meet is recommended for group chat or 1:1 instant messaging. See our Web Conferencing Guide to determine which option is best for you.
Make sure you log into CMU Zoom and do not create a new account. Visit cmu.zoom.us or choose the SSO option in the Zoom app. You'll get access to recording and unlimited meeting times.
Remember, you cannot schedule two classes or meetings for the same time. In order to schedule meetings on behalf of another person, they must first make you a delegate. Please note, a co-host is not the same as a delegate.
See our File Storage Options page for more information on which option is best for you.
If you make frequent outgoing business calls as part of your role, use Jabber Softphone for a Carnegie Mellon caller ID on your computer.
Need Jabber on your mobile phone? Request mobile access.
Forward Your Phone
Forward your desk phone to a personal number (cell or home) so you don't miss an important call.
Access Your Work
Many titles like Microsoft Office are available for use on university-owned and personal computers. Visit our software catalog for licensed titles available for download.
Faculty and students can use Virtual Andrew to access some academic software titles remotely.
Administrative Departments: If these applications do not meet your needs, refer to your Business Continuity (BC) Plan.
Install Cisco AnyConnect VPN to connect to restricted Carnegie Mellon resources like Phone Manager, Windows file shares and library resources while off campus .
Administrative Departments: Refer to your IT Administrator for more information on functional VPN connections.