macOS High Sierra-Computing Services - Carnegie Mellon University

Wednesday, January 10, 2018

macOS High Sierra

Computing Services has completed its evaluation of macOS X 10.13 (High Sierra), and are pleased to announce support for the operating system. Refer to the support statement for details.

You can download the new OS from the Apple App Store. But, as always, we recommend checking with your departmental IT administrator or DSP consultant before upgrading your operating system.

Software and Services Evaluated

Application Compatible Notes
Exchange Email & Calendar
Outlook 2016 Yes
MS Office 2016 Patch 15.38+ required
OS X Mail and Calendar Yes
OWA via Safari Yes 
Google Mail @ CMU
OS X Mail Yes 
Outlook 2016 Yes  MS Office 2016 Patch 15.38+ required
Web App via Safari Yes 
Network Connections
AnyConnect (VPN) Yes  After you install Mac High Sierra, follow these steps to allow the Cisco software kernel extension:
  1. In the error message window "System Extension Blocked" click OK.
  2. Go to System Preferences > Security & Privacy > General Tab
  3. Click Allow if you see the message "System software from developer 'Cisco' was blocked from loading."
My Dept Files (DFS) Access Yes 
Wired Yes


CMU Wireless Yes
Guest Wireless Yes
eduroam Yes
Identity Finder  Yes Use version
Shibboleth (WebLogin)  Yes
Recommended Security Settings  Yes
Microsoft System Center Endpoint Protection (SCEP) Yes
AutoCAD and AutoCAD LT Yes
Patch version 2017.2+ required
Box Edit Yes  
Box Sync Yes
Cisco Jabber  Yes
Content Management System (CMS) Yes
Fetch  Yes  
Kerberos Yes
Matlab Yes Version r2017b+ recommended
ServiceNow Yes 
VMware Fusion Yes 
Virtual Andrew Yes
Web Browser Applications via Safari
Citrix (MyApps) Yes
Box Yes
Use the latest client for desktop client.
Workday Yes
Andrew Printing Yes
Enterprise Applications
HRIS (Workday) Yes


SPEX (Filemaker Pro) No Effective September 2015, Filemaker no longer supports this product.
Tableau Yes CMU does not support the desktop version.
Classroom Technology
iClicker  Yes
Classroom lectern display Yes
Video Conference Content display Yes

Questions or Comments

Please direct any questions or comments to the Computing Services Help Center at 412-268-4357 (HELP) or