macOS High Sierra Support-Computing Services - Carnegie Mellon University

Monday, October 23, 2017

macOS High Sierra Support

With the recent release of macOS High Sierra, Computing Services is assessing core software and services for compatibility and future support of the operating system.

At this time, we do not recommend an upgrade to the macOS High Sierra operating system. We make this recommendation to prevent potential loss in productivity or functionality should there be a compatibility issue with essential software or services.

To keep the campus community informed of our progress in testing macOS High Sierra with our products and services, we have created this support page.

Software and Services Evaluated

Application Compatible Notes
Exchange Email & Calendar
Outlook 2016 Yes
MS Office 2016 Patch 15.38+ required
OS X Mail and Calendar Yes
OWA via Safari Yes 
Google Mail @ CMU
OS X Mail Yes 
Outlook 2016 Yes  MS Office 2016 Patch 15.38+ required
Web App via Safari Yes 
Network Connections
AnyConnect (VPN) Yes 
My Dept Files (DFS) Access Yes 
Wired Yes


CMU Wireless Yes
Guest Wireless Yes
eduroam Yes
Identity Finder  Yes Use version
Shibboleth (WebLogin)  Yes
Recommended Security Settings  Yes
Microsoft System Center Endpoint Protection (SCEP) Yes
AutoCAD and AutoCAD LT Yes
Patch version 2017.2+ required
Box Edit Yes  
Box Sync Yes
Cisco Jabber  
Matlab Yes Version r2017b+ recommended
VMware Fusion Yes 
Virtual Andrew Yes
Web Browser Applications via Safari
Citrix (MyApps) Yes
Box Yes
Use the latest client for desktop client.
Workday Yes
25Live (SpaceQuest)  
Andrew Printing Yes
Enterprise Applications
HRIS (Workday)  


Parallel's Desktop  
SPEX (Filemaker Pro) No Effective September 2015, Filemaker no longer supports this product.
Tableau Yes CMU does not support the desktop version.
Classroom Technology
Classroom lectern display  
Video Conference Content display  

Questions or Comments

Please direct any questions or comments to the Computing Services Help Center at 412-268-4357 (HELP) or