Carnegie Mellon University

MyApps (Citrix)

MyApps provides faculty and staff with remote access to applications from a secure, centralized location on their devices. 

Eligibility & Cost 

Only faculty and staff are eligible to use MyApps, with prior permission of the application owner. Contact the Help Center for application owner details.

System Requirements

Operating System




Windows 18.9 95.9 MB 10/03/18
Mac OS X 18.9 99.5 MB 09/25/18

Install and Access MyApps

  1. Download the appropriate installer file for your operating system.
  2. Follow the software installation instructions for MyApps.

There is a known issue with Citrix Workspace and macOS Mojave. Follow the steps below as a temporary workaround. 

  1. Drag Citrix Workspace 18.9 from Applications to the Trash. This will uninstall it.
  2. Install Citrix Receiver.
  3. Follow the onscreen instructions.
  4. When prompted, select Add Account and click Continue.
  5. Select Set Up Account when Citrix Receiver opens.
  6. Type in the server address field. 
  7. Log in with your Andrew userID and password.
  8. If prompted, authenticate with your Andrew userID and password.
  9. Open Citrix Receiver preferences > Advanced > No, do not notify me when updates are available.
  10. Select an application.