Carnegie Mellon University

Cyrus Retirement

In fall 2016, Computing Services began a multi-phased project to retire the Cyrus email service as part of an effort to provide modern, industry standard, cost-effective email and calendar solutions.

The email and calendar services offered to campus have undergone a number of changes over the past several years. Many administrative departments have transitioned to Exchange providing an integrated solution with mobile support and advanced scheduling functionality; and in 2013, G Suite @ CMU became the default email service for undergraduate students. The decision to retire the Cyrus service aligns with the strategy to provide modern solutions that meet the needs and use patterns of our community.

Phase 1

The initial phase began with new Andrew accounts receiving either Exchange or G Suite @ CMU instead of Cyrus depending on affiliation and department policy. 

Phase 2

The second phase focused on migrating individual Cyrus mailboxes to one of the supported solutions (Exchange or G Suite @ CMU). Direct email to Andrew account holders still using Cyrus began March 28, 2017. This message directed recipients to the Mail Migration page to enroll in mailbox migration depending on preference and department policy. In total, 12,295 mailboxes containing 63 million messages were migrated. These migrations generated more than 7.4 terabytes of data. 

Phase 3

The final phase of the project began in July 2018, and includes migration of all remaining email accounts, including moving non-personal and/or shared Cyrus mailboxes; and the transition of Cyrus Bboards and local USENET news groups.



Why is Cyrus email going away?
We are focusing resources to provide modern, industry standard, cost-effective email to the CMU community.

Which email account type will a new employee receive?
Staff and faculty will receive Microsoft Exchange and students will receive G Suite @ CMU by default.