Carnegie Mellon University

How To Use Cloud Faxing

Cloud faxing gives you the functionality of a fax machine using only email. Send and receive faxes in PDF or TIFF format using your desktop or mobile email with this HIPAA- and FERPA-compliant tool.

Activate cloud faxing: To use this service, you must submit a request to activate it. You will not be able to send faxes until your request is approved.

Send a Fax

  1. Open your email and create a new message. 
  2. In the new message, attach the document that you want to fax.
    • Acceptable document sizes: A4, B4, letter, or legal.
  3. In the To: field, enter the recipient's fax number, followed by @fax2mail.com.
    Example: 201-537-4287@fax2mail.com or 2015374287@fax2mail.com.

Receive a Fax

To receive a fax using cloud faxing, provide the sender with your assigned fax number. You will receive the fax as a message directly to your email inbox, even if the fax was sent from a fax machine.  

Note: You cannot reply to an incoming fax.