MyDeptFiles Service-Computing Services - Carnegie Mellon University

MyDeptFiles – Data Storage for your Department

Note: The Andrew File System (AFS) is a separate service used mostly for academic file sharing and storage. AFS is not related to MyDeptFiles.

MyDeptFiles DFS storage provides several key features:

Data Access
For our customers, access to MyDeptFiles is managed by DSP. Log in with your Andrew account and password.  Access to data can be as confidential as needed; accessible by whomever you determine needs access. Desktop Support manages file access permissions for you, or we can work with your departmental IT staff to manage file permissions directly.

For Windows customers, DSP will assist with drive mappings for your department.  For those using Mac OS X, MyDeptFiles is natively supported. For more information see Using MyDeptFiles with Mac OS X. To access MyDeptFiles off-campus, you will need to use Cisco AnyConnect VPN.

Data Redundancy
Data stored on MyDeptFiles is backed up, in near-real time, as files are changed. If you modify or delete a file incorrectly, those using Windows have the ability to recover that file immediately, through the “Show Previous Versions” option in Windows Explorer.

Usage Monitoring
DSP will actively monitor your MyDeptFiles space for nearing and maximized quota thresholds. DSP will notify departments that go over 80% of their quota and re-notify every increase of 5%, up to the maximum.  DSP can help assess file usage, while maintaining privacy, by working closely with departmental liaisons to monitor file server usage.

Data Retention and Recovery
MyDeptFiles can be rolled back up to 5 weeks in cases of accidental file deletion. Data can not be recovered after this window of time.

Request Access

Contact DSP
Phone: 412-268-6959
Please include the following:

  • Authorization User Name
  • Department Name
  • Initial DFS Size Request or DFS Size Increase (for current customers)

Note: Space increases generally take 2-3 business days to process; new volumes can take 5-7 business days.