Carnegie Mellon University

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January 17, 2023

Tech Success in the New Year

Welcome back, and cheers to a new semester! We know your hearts are in the work, but your brain may still be waking up after winter break. Don’t worry! Computing Services is here to support all your tech needs and help you start the year strong. 

Check out a few of our latest updates below, and remember to bookmark our feature news and follow us on Instagram at @TechLifeCMU for more updates throughout the year.

Power-Up Your Productivity

Students sitting around a table collaborating on a project.

Centralized Collaboration

Working together can be challenging when you and your collaborators don’t use the same tools. With Google Workspace for Education, you can create, communicate, and coordinate all in one, shared set of resources. Check out our new guides for students, staff, and faculty to get started.

Zoom Whiteboard with post-it notes and hands collaborating..

New Zoom Features

Over the past few months, Zoom released several new features that you can use to improve the quality and productivity of your virtual meetings. Here are just a few that you can look forward to:

  • Whiteboards for collaborative brainstorming.
  • A presenter view to spotlight your slides
  • Automated closed captions in real time

See Zoom's New Features

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Data-Based Decisions

Having the right data in hand can help you make productive decisions. But have you ever needed university data and not known who to contact? And when you receive data, do you question if it’s accurate?

CMU’s data governance and stewardship program helps us safeguard the confidentiality and integrity of the information we need to succeed and how it can help you access university data

access university data

Create Accessible Content

New Digital Accessibility Resources

One in four adults in the U.S. live with a disability, and findings indicate that most college students with a disability do not disclose it. We’re all responsible for creating content that is accessible to everyone, and Computing Services recently released new Digital Accessibility resources to help.

Digital Accessibility Resources

Next-Level Video Productions

Media Services now provides professional captioning and transcription services for all new video productions at no additional cost. This upgrade includes lecture and event recordings, as well as creative and commercial video projects.

Video Production Services

Keyboard with icons signifying mobility, vision, and hearing disabilities.

Prepare Your Devices

Ice Out Cybersecurity Threats

Spend a few minutes securing your devices, accounts, and files to help protect yourself from cybersecurity threats this winter.

Secure Computing

New Device?

If you have a new smartphone or tablet, our checklist can help you update DUO, lock down your security, and connect to wireless.

new-device checklist

Keep Your Tech In Check

Check out our tech guides for students, faculty, and staff to learn everything you need to know to keep your tech running smoothly.

Tech Quick Start Guides

Find Tech Support

Follow the links below to find support for our popular services. Can’t find what you need? Ask Scotty! Click the chat icon at the bottom of the page to ask for help or search our website to find what you’re looking for.

If you still need help, contact the Computing Services Help Center at or 412-268-4357 (HELP), or stop by Cyert Hall 119 for an in-person consultation.