Software Guidelines-Computing Services - Carnegie Mellon University

Software Guidelines

The following guidelines ensure requested software is available on the FIRST CLASS DAY of each semester. Priority will be given to requests that have met these deadlines. Any remaining requests will be addressed on a first-come, first-served basis.

Special Software Request Deadlines

For each semester, two deadlines are set for special software requests: the Software Request deadline and the Supporting Materials deadline. These dates coincide with the Registrar's deadlines.

Semester Deadline 1: Software Request Deadline 2:
Supporting Materials
Fall Mid-March First workday of July
Spring Mid-October Friday before Thanksgiving
(any session)
Late February Last day of Spring Classes

Deadline 1: Software Requests

BEFORE THE SOFTWARE REQUEST DEADLINE, verify the following and submit your request:

  • Determine the number of licenses that are still available if the software is installed elsewhere on campus. Note: Be sure there are enough licenses for the computer lab you have requested (or been assigned to), EVEN IF the course using it has fewer students. Computing Services install the software on each computer in a lab.
  • The software is supported on available computer lab operating systems.
  • The software does not require administrator or root access to run.
  • The software is not demo, beta, or otherwise unreleased.
  • The software does not require distinct license codes or serial numbers for each install or require a special license server.
  • The software does not interfere with other applications or the security or functionality of the lab computers.
  • Send your software request to

Deadline 2: Supporting Materials

BEFORE THE SUPPORTING MATERIALS DEADLINE, submit the following to the computer labs Support Specialist

  • Software media or a link to the software download.
  • Documentation stating the number of licenses available. This may be an invoice stating the number of licenses purchased or a formal licensing agreement stating how many licenses it includes.
  • Documentation stating if the software is being used elsewhere on campus, and if so, how many licenses currently remain for installation in computer labs.
  • A copy of the software licensing agreement. This may be a formal contract, a printed licensing agreement provided with the software media, or even a click-through license that you must accept when installing the software.
Note: Be sure to respond to correspondence from Computing Services as soon as possible! Failure to do so may impede a timely software installation.

License Agreement Note

Computing Services requires adherence to the terms of license agreements and will not violate these terms. Violations can result in penalties for the university and the software not being available for use.

Last Updated: 12/3/15