Carnegie Mellon University

Client Focus

Computing Services must manage active, structured relationships with university partners and constituent groups to gather feedback and identify opportunities for positive, sustainable change in the dynamic technology landscape. Through these collaborations, clients will have a routine opportunity to share challenges and ideas and receive guidance from a trusted technology partner. Likewise, Computing Services will attain better perspective to help measure and improve overall value across the institution.

Maximize client engagement to improve service value. To support this goal, Computing Services will leverage and augment our existing set of client relationships through formation and leadership of several constituent committees geared specifically toward facilitating feedback, communication, and enhanced collaboration.