Carnegie Mellon University

VI. Dos and Don'ts


DO show up on time, and be consistent
DO work as a team & share experiences with other tutors
DO use body language to produce a positive, encouraging environment
DO use active listening skills
DO acknowledge student’s hard work & accomplishments
DO set goals & establish specific, measurable objectives
DO reinforce progress & aim for student independence
DO set boundaries with social interactions
DO be positive & encourage students to give it their best efforts
DO validate your student’s frustrations
DO understand the communication style of the student
DO create a safe, non-judgmental environment for students
DO reach out to parents & teachers when necessary
DO be culturally sensitive, & aware of your own biases and prejudices
DO engage in tutor self-care. You deserve it!
DO ask questions


DON’T give students the answers. Work with them to solve problems.
DON’T be inconsistent
DON’T lie or exaggerate to students
DON’T talk just to fill the silence. Silence can be a good thing!
DON’T correct your student’s grammar
DON’T ridicule, tease, or yell at your student
DON’T make assumptions about your student’s belief system or culture
DON’T stick with a problem that is causing a lot of frustration. Move on & come back to it.
DON’T be afraid to ask for help or tips from group leaders, faculty or staff.