Carnegie Mellon University
CEE Computing and Facilities does not directly maintain CMU Email accounts, but we are happy to advise on any email matters, including: password issues, guest and sponsored mail accounts, email client set-up, and group Mailing lists. Please send any requests to:HELP@CE.CMU.EDU

Users receive campus their email either through either the Cyrus or Exchange servers. To determine whether your email is configured for Cyrus or Exchange, visit MyExchange Tools. Information about configuring email clients is located here:

Cyrus configuration

Exchange configuration

Campus Computing Services (Andrew) provides facilities for both wired and wireless networking. In most
cases, once you plug in a wired computer to an active data outlet you will automatically be directed to
“FirstConnect” and walked through the machine registration process. You can find more information on
networking at CMU here.

For more information on wireless networking, please visit Andrew’s website for wireless registration.

For all access requests, please send e-mail to:

Each request should contain the following information:

  • Your full name
  • Your affiliation with the CEE Department (grad student, visiting researcher, Post Doc, faculty, staff, etc.)
  • The room to which you would like access.

You will be notified via email once request(s) have been reviewed/approved. Please note that an advising faculty member must place requests for student access to the PSII Lab space.

CEE key and swipe card access requests are administered by Ron Ripper. For all access requests, please send e-mail to:

if they are a CEE student or faculty member you can find them on our website. 

CMU provides a public directory that can be searched by name, andrew ID/login, department, etc. Some searches may require you to login for security and anti-spam reasons.   In early 2010, Human Resources moved to an ‘on-line only format’ for campus-wide directories; as a result, hard copies are no longer available.   There is also a listing of University Offices.

To make changes to your Campus Directory listing, or to search by department, you must first login.

For help with telephones, please contact

Information about Voicemail service (including the manual) is located on Andrew’s Voicemail website.