Frequently Asked Questions

How do I get started on the course early?

After registering via SIO, click on the Course Orientation link in the C@CM Blackboard course. After reviewing the orientation materials, click on the C@CM OLI Course link in Blackboard (as instructed in the orientation materials). This link will take you to the online C@CM course materials.

Where can I find the Course Orientation?

Click on the Course Orientation link in the C@CM Blackboard course. You can also view the orientation materials by clicking the link below.

C@CM Course Orientation

What should I do if I don't see my C@CM Blackboard course?

If you have officially registered properly, the C@CM Blackboard course should appear after 24 hours. If the course does not appear in Blackboard, first confirm that you are registered by viewing your course schedule on Student Information Online and that 24 hours has passed since you enrolled.

Once you have confirmed that C@CM is on your course schedule and 24 hours has passed, send an email with your course section (i.e. 99-101 A1) to and request access to the course.

If C@CM is not on your course schedule then you were not officially registered. You'll need to contact your academic advisor for assistance with enrolling in the course.

What happens if I don't start the course early?

You do not have to start working on the course early. This is simply an option for those students who have to time devote to the course before the fall semester begins. The majority of students will take the course over the standard 7-week, half-semester schedule.

What happens if I start the course early, but I don't finish before the semester begins?

There is no penalty for not completing the course before the fall semester begins. Any work that you do beforehand will merely give you a head start on the coursework.

I took the final exam early and passed the course, can I drop it from my schedule?

C@CM must remain on your course schedule so that your passing grade can be recorded. You CANNOT drop the course even if you have completed all of the course requirements. Email if you need confirmation of your passing grade sent to your academic advisor in order to overload.

Who should I contact if I have a question?

You should contact for any questions or concerns related to C@CM.

When can I expect a response to my email?

We will respond to all messages sent to within 48 hours, excluding holidays.