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We asked, you answered, and we really listened: How Carnegie Mellon uses student survey data to assess and improve the student experience

Janel Sutkus with Indira Nair and Karen Boyd, Monday, October 12, 2009

4:30pm, Porter Hall 100 (Gregg Hall)

Janel Sutkus, Director of Institutional Research and Analysis; Indira Nair, Vice Provost for Education; Karen Boyd, Dean of Student Affairs

Sutkus photoCarnegie Mellon University surveys students annually about their experiences on campus as well as their attitudes and opinions about the University. The results of these surveys are used across the University to understand the current state of being a CMU student and to continually enhance and improve the student experience.

Dr. Sutkus will talk about the measures used to understand CMU students’:

  • self-assessment of their own growth in various skills and abilities
  • satisfaction with academic instruction
  • participation in and satisfaction with various activities, resources, opportunities, and programs
  • academic and non-academic engagement
  • time spent on academic and non-academic activities
  • opinions of the University’s promotion of its values
  • perceptions of University characteristics
  • meaningful interactions with others different from themselves and also the ways in which those measures are analyzed and the results of the analyses.

Dr. Nair and Dean Boyd will describe how these analyses are used when developing student opportunities, assessing campus resources and programs, and developing academic and meta-curricular programming.

Dr. Janel A. Sutkus is Director of Institutional Research and Analysis at Carnegie Mellon University, where she is responsible for analysis and assessment of administrative and academic functions university-wide and within CMU’s colleges. She holds a Ph.D. in higher education organizational behavior and management from the Center for the Study of Higher and Post-secondary Education at the University of Michigan, a Master of Arts degree in Higher Education Administration from the University of Iowa, and a Bachelor of Arts degree in psychology and music from Cornell College.

Prior to her work at Carnegie Mellon, Dr. Sutkus was a college administrator and adjunct instructor for 15 years at two undergraduate institutions. She also taught non-experimental educational research methods as a graduate student instructor at the University of Michigan, and was a virtual writing instructor at Marygrove College, working with masters' students on quantitative and qualitative research papers for the departments of education and criminal justice.

Dr. Sutkus currently serves as lead methodologist on a multi-institutional, NSF-funded study to examine the relationship between engineering undergraduates’ ethical development and their curricular and extra-curricular experiences and institutional culture. She is currently a member of the American Society for Engineering Education, the Association for Institutional Research, and the Association for the Study of Higher Education.


Sutkus poster [pdf]