Missing Student Protocol & Emergency Contact-Student Affairs - Carnegie Mellon University

Missing Student Protocol and Emergency Contact

In accordance with the Higher Education Opportunity Act of 2008 (20 U.S.C. § 1092(j)), Carnegie Mellon has adopted this Missing Student Notification Protocol.  Each student has the option to register a Confidential Contact person who will be notified by Carnegie Mellon if the student is determined to be missing or in the case of a health or safety emergency.

Any student who wishes to register a Confidential Contact for notification through the missing student protocol may do so by logging into Student Information Online (SIO) at www.cmu.edu/hub/sio, and updating their Parent/Guardian information under the My Info tab.

Please designate an emergency contact person for the university to contact in the case of a personal emergency (i.e. you are injured, become ill, or are missing). This contact is considered confidential and will only be used for a personal emergency.

Confidential Contact information will be kept confidential and will only accessible by authorized personnel, including law enforcement personnel, in furtherance of a missing person investigation.

In addition to notifying the Confidential Contact, the University is required to notify a custodial parent or guardian of the missing status of any student under the age of 18, and not emancipated.

Missing Student Procedures

Any community member may contact the University Police or Dean of Student Affairs Office at any time to report concern that a student may be missing.  If the report did not originate through University Police, the information will be immediately conveyed to University Police to begin an investigation. 

If the University Police investigation determines that the student is missing, the University will notify the student's Confidential Contact no later than 24 hours after the determination that the student is missing.  If the missing student is under the age of 18, and not emancipated, the University will contact a custodial parent or guardian, in addition to the Confidential Contact.  The University will also notify the appropriate local law enforcement agency within 24 hours of the determination that the student is missing. 

In the event of a missing student scenario, nothing in this protocol shall be interpreted as requiring the University to defer any action or to delay contacting any individual, law enforcement authority or other entity.