University Police-Student Affairs - Carnegie Mellon University

University Police

412-268-2323 (emergency only), 412-268-6232 (non-emergency)
300 South Craig Street, Room 199
http://www.cmu.edu/police/

Thomas Ogden, Chief
Gary Scheimer, Lieutenant
Joe Meyers, Lietenant   

Every day of the year, the men and women of the Carnegie Mellon University Police Department are working to provide for the safety and security of the members of the Carnegie Mellon community and visitors to the campus.

The University Police perform a variety of professional police and emergency services which include motor vehicle patrol activities, uniformed bicycle patrols, crime investigations, criminal apprehension, accident and fire response and general information. University Police are also responsible for conducting crime prevention programs, issuing crime and safety alerts, fingerprinting, and Rape Aggression Defense training (RAD).

Emergency Medical Transportation

Contact University Police if you have a medical emergency when Health Services is closed. The University Police and Carnegie Mellon Emergency Medical Services will respond to your needs to assure prompt medical attention.

Emergency Telephones

There are 56 emergency telephones located around campus. In an emergency, if using a yellow emergency phone box, open the door and push the button; if using the pedestal style "blue light" emergency phone, push the button on the faceplate. You will be automatically connected to the University Police dispatcher who will know where you are. Help will arrive as soon as possible. Look for yellow boxes marked "EMERGENCY PHONE" or green metal posts with a blue light on top marked "EMERGENCY" in these locations.

Escort

412-268-6232

The Escort Service operates as a safe way to get home within a mile and a half radius of campus or between university buildings, including official, off campus housing. Escort runs from 6:30pm-6:30am every day. Between the hours of 6:30pm and 6:00am, the Escort vehicle leaves Morewood Gardens on the hour and half-hour. Call 412-268-6232 to be connected to the police dispatcher for additional information.

Designated Pickup Location

There are ten designated pick-up locations, each equipped with a campus phone and marked by official university signage bearing the word "ESCORT."

  • Morewood Gardens (E-tower parking lot)
  • Margaret Morrison Plaza (MM Storefronts)
  • Tepper School of Business (at the corner of Tech & Frew Streets)
  • Porter Hall, lower Frew Street exit
  • Hamburg Hall
  • Mellon Institute
  • SEI - Rear Entrance on Henry
  • University Center (in the rear circle facing Forbes Avenue)
  • INI, 4616 Henry St. (upon request)
  • 300 S. Craig Street

Note: Pick ups from the 10 locations take about 12 minutes once the Escort leaves Morewood Gardens.  Please be waiting at the Escort stop for prompt bus boarding.

To be picked up, riders are requested to wait at these locations. Upon returning to campus, the vans will stop by each of these locations momentarily to pick up riders. All vehicles are equipped with roof-mounted amber strobe lights, similar to those used on highway construction vehicles. These strobes are activated when the bus or van is in service.  Watch for the "flashing yellow" light as a signal of an approaching Escort bus. The vans will sound the horn to alert riders to come outside during inclement weather.

Shuttle

The Shuttle Service operates three routes - the Oakland route, the Pittsburgh Technology Center (PTC) route to 700 Technology Drive, off Second Avenue, and the new Bakery Square route. 

The Oakland/Shadyside Route

The Oakland/Shadyside shuttle buses operate on a pre-established route that is determined by the locations of official university off-campus housing, and is subject to change from year to year. During the 2010-2011 academic year, the Oakland shuttle will likely service Fairfax Apartments, Neville Apartments, Shady Oak Apartments and Webster Hall. The Oakland shuttle also stops at Mellon Institute/SEI (rear loading dock entrance on North Dithridge Street) and 300 S. Craig St.

Hours of Operation

Hours of operation are daily from 6:45am-11:15pm (last run departs Morewood Gardens at 10:45 pm), both during the academic year and the summer months. All shuttles leave from in front of Morewood Gardens on Morewood Avenue on the quarter hour and three-quarter hour: 7:15am, 7:45am, 8:15am, etc. Routes take approximately 30 minutes to return to Morewood Gardens.  Travel times will vary according to weather and traffic conditions and the number of passenger stops required.  During the summer months, the Oakland/Shadyside shuttle will operate on both A and B routes or the AB route as listed.

The PTC Route

Hours of Operation: During the academic year and summer, the PTC Shuttle runs Monday through Friday, beginning at 7:45 am with the last run departing the PTC at 2:15 am. Saturday & Sunday, 11:15 am - the last run departing the PTC at 7:15 pm. During the summer months, the PTC shuttle operates from 7:15 am through 4:45 pm.

The PTC shuttle leaves from in front of Morewood Gardens on Morewood Avenue on the three quarter hour (7:45 am, 8:45 am, etc.) and makes two stops, in front of Scaife Hall on Frew Street and at Swineburne Street at Parkview Ave. on the way to the PTC.  The Shuttle stops at the LTV Robotics Roundhouse Red Team Site on Second Ave en route to the PTC. The PTC Shuttle will also stop at the entrance to Technology Drive near the University of Pittsburgh Biotechnology Building.  The Shuttle stops at Mellon Institute on the return trip from the PTC at Dithridge and Winthrop.

Extended Service to BIRC: The PTC shuttle extends service to the Brain Imaging Research Center building (BIRC), 3025 Carson Street, on a limited intermittent, on-request basis. To request to be picked up by the PTC shuttle, BIRC staff and employees must call the police dispatcher on the non-emergency number at 412-268-6232.

If you are interested in using the Carnegie Mellon transportation services, it is highly recommended that you read the schedule and policy brochure available at the University Center information desk and the University Police office at 300 South Craig Street or on the web site.

Delays and Interrupted Service: Driver call-offs, vehicle malfunctions, and adverse weather and traffic conditions may cause temporary delays or interruptions to normal schedules and routes. Information regarding these conditions is available by calling 412-268-6232, or checking the Shuttle/Escort electronic bulletin board at official.shuttle-escort.

Shuttle and Escort Policies

  1. All riders must show a valid Carnegie Mellon ID or an Academy for Lifelong Learning (A.L.L.) membership card every time you are boarding an escort/shuttle vehicle. One guest is permitted with each valid rider.
  2. Bakery Square Shuttle riders must show a valid Carnegie Mellon ID, Google ID, or UPMC ID.  One guest is permitted with each rider.
  3. During the hours when the shuttle is in operation, residents of university off-campus housing are requested to use the shuttle service instead of escort service to eliminate overcrowding.
  4. The escort service will take you to your residence within a one-and-one-half-mile radius of campus within limits, or transport between any university building, including official university off-campus housing. The escort service does not transport from a private residence or business establishment back to campus.
  5. No alcoholic beverages, pets, or bicycles are permitted on shuttle/escort vehicles.
  6. Only one piece of carry-on luggage allowed per rider; exceptions made with driver's permission.