Computing Services
Cyert Hall 285, http://www.cmu.edu/computing/Steve Huth, Vice Provost for Computing Services
Computing Services develops, maintains and supports the computing infrastructure for Carnegie Mellon students, faculty members and staff members. This includes the campus wired and wireless networks, public computer labs or “clusters,” cable television and telephone services, computing related documentation and support through the Help Center. In addition, Computing Services provides standard classroom technologies for over 100 lecture halls, classrooms and seminar rooms across campus.For more information, visit http://www.cmu.edu/computing/.
The Help Center
Cyert Hall 119, 412-268-4357 (HELP) or advisor@andrew.cmu.edu, http://www.cmu.edu/computing/help/The Computing Services Help Center provides students, students, faculty members and staff members with technical assistance and information about computing at Carnegie Mellon. The Help Center staff is available Monday through Friday; phone and email support is offered 7 a.m. – 7 p.m. and walk-in support is offered 9 a.m. – 5 p.m. For help anytime, visit our extensive collection of computing related documentation at www.cmu.edu/computing/.
Graduate students may also receive computing support from their faculty and home department.
Computing Clusters
http://www.cmu.edu/computing/clusters/Computing Services maintains over 25 computer labs, or clusters, in various buildings across campus. Most clusters are open 24x7 during the academic year and can be reserved for teaching classes. Each location is customized with a selection of Windows, Mac or Linux computers, peripherals and printers. Included in these spaces is a state-of-the-art multimedia studio with equipment for animation and computer modeling, music composition, digital video, imaging and sound recording. Clusters also offer an extensive complement of productivity and academic software with select applications available remotely through the Virtual Andrew service.
The Carnegie Mellon Web Portal
The university's web portal offers easy and secure access to a variety of information and services. Through the portal's "My Accounts" tab, campus affiliates can change their Andrew password, set mail forwarding or check Plaid Ca$h balances. Campus volume licensed software can also be downloaded at no charge from the software link.
Computing Security
http://www.cmu.edu/iso/Computing Services’ Information Security Office is responsible for directing efforts to maintain the security of data and integrity of computing devices on campus. The ISO strives to keep all university affiliates informed about the latest cyber security threats, safe computing practices and relevant information security policies and compliance issues.
Computing Policy and Guidelines
http://www.cmu.edu/computing/guideline/The Carnegie Mellon Computing Policy establishes a general policy for the use of computing, telephone and information resources on campus. The policy is supported by a number of guidelines. Members of the campus community should be aware of information contained in the policy and supporting guidelines.