Student Accounts Receivable Collection Policy and Procedures

This policy should be reviewed in its entirety on-line: http://www.cmu.edu/policies/documents/Collection.html.

A student is responsible for the payment of charges incurred at the university by the stated payment deadline. The purpose of this policy statement is to detail the specific process and action steps to be used to resolve any outstanding student account balance.  Enrollment Services will take progressive action to resolve any student account balance greater than $500. These actions include: communication, first with the student and second with the parent/s, regarding the account status, academic and administrative consequences of nonpayment, and the provision of information and realistic payment options to resolve the delinquent balance; communication with appropriate university service administrators and the associate dean of the student's college concerning the same issues communicated to the student and parent/s.