How to Place an Order
Carnegie Mellon departments can place an order any time, 24 hours a day, by faxing a departmental order form [.pdf] to 412-268-1864 or emailing email@example.com with the requested products and a Departmental Sales Consultant will contact you to process the order.
If the order is sent after normal store business hours it will be processed the following day. If you have questions or wish to place your order by phone, please call 412-268-2636 and speak with a Sales Consultant.
Individuals wishing to place an order or to check on the availability of an item should call (412) 268-2636, or visit the store in the lower level of the University Center.
Merchandise advertised on our site is subject to availability from our on-hand inventory or through our extensive network of most major national educational distributors. Products offered from our various on-line education vendors are purchased directly from them, either on-line or through their toll-free telephone fulfillment number. Availability, pricing, software version changes, various product configurations and specifications are subject to change without notice.
If necessary, we will advise you of current availability of stock or backorder status and the expected shipping date. Manufacturer discontinuation or removal of product from market can occur without notice and we therefore, can only notify purchasers about such changes after the fact. If the product(s) you order are no longer available or have backorder status with the manufacturer or distributor of more than 30-days, we will give you the option of selecting another comparable product or canceling your order.