Emergency Communication Tools-Silicon Valley Campus - Carnegie Mellon University

Sunday, November 3, 2013

Emergency Communication Tools

CMU's Survivable Social Network is an ideal tool for first responders, community leaders, and citizens, using a familiar interface (the social network) and common technology (smartphones) to share important updates in situations where other channels of communication may be compromised or inefficient. This research can have a profound positive impact in preparing communities to stay connected and safe during a crisis.

Photo of emergency exercises at City of Palo Alto Quakeville, Sept. 21, 2013 | Courtesy John Wililams & City of Palo Alto

Executive Summary & Background

Survivable Social Network (SSN) was created to enable everyday citizens, more specifically neighbors, successfully communicate to help each other recover after a disaster, even in the event of no Internet or telecommunication availability. SSN is focused on a aiding a community share their status and needs in real time so that they may help each other, being the closest resource, and locally respond. SSN also mindfully assists emergency and first responders by not overwhelming them with situations that citizens can resolve themselves, using each other as resources. Once an Internet connection is established, SSN allows neighborhoods to connect and communicate with each other as well as cities and other organizations.

Practicum Goal

The goal of this project is to deliver a full easy-to-deploy solution with all three major components of the project: Social Network Engine (SNE), Resilient Network, and VoIP Service.